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Ecoline Windows Calgary

Ecoline Windows Calgary

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4.3 Google Review
10770 25 St NE, Calgary, Alberta, T3N 0A1, Canada
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Mar 22, 2018
Very good company. Galit, our representative was honest and helpful. Very friendly and made the process painless. The installers were very quick and cleaned up after themselves . We’ve been very happy with our windows . It’s made such a large impact on our heating and cooling of the house as well as aesthetics. This is the first winter we didn’t need to break out extra blankets for the bedrooms even though it has been exceptionally long cold winter.

Mar 14, 2018
After getting a number of quotes, we were the most impressed by Ecoline and their customer service as well as competitive price. We booked an install date which ended up being sooner than expected which was nice, considering our cold winter. I really appreciated that they didn't talk negatively about their competitors, they just explained how their windows were made and their benefits. It was also very nice having updates on processing time and when they were ready. The installers were great, they laid drop sheets everywhere they were working and were polite. Considering it was -20 outside and basically the whole front of our house was uncovered, they worked hard to get it done quickly and efficiently. When they were finished, they cleaned up inside as well as all the debris from outside. I can actually enjoy sitting in my living room and sleeping in my bedroom without freezing thanks to Ecoline and my new windows. I would definitely reccomend.

Jan 10, 2018
We recently had a coupe windows replaced on our home and we chose Ecoline to do it. We had read reviews online that were very positive and we decided to give them a call. Everything from the initial consult to installation day was very professional and polite, informative and engaging. The work crew that came was very diligent in making sure the house was kept as clean as could be and they were very efficient. I would recommend Ecoline to anyone looking for window replacements as our experience was second to none. As to the windows themselves, they are beautiful and of the highest quality.

Feb 1, 2018
What a terrible experience! We signed a contract to replace all of our windows, clearly stating that we wanted them to be installed by people with at least a certain years of experience in this field. They agreed to our term, so we signed the contract. The two workers that did the job, however, did not meet this requirement. So we called Ecoline regarding this issue, and they said they would send different workers the next day that meet our contractual term. However, the same workers came the very next day and for the rest of the week. With their lack of experience, the job took a day longer than they said it would take. And now, our home ended up with one window frame that does not even fit our blinds, with it being so crooked! We have made complaints to the company, but all they've done is demand our payment, completely disregarding the fact that they've failed to fulfill the term on our contract in the first place. They make no effort to fix their deficiencies. I don't recommend this company at all! Reply to Ecoline's comment: No, it's more like, our DIS-satisfaction was completed ignored. I'm hoping that through sharing these pictures, which prove the reason why we are NOT satisfied with the work done to our windows, will force the employees to finally take our complaint seriously! And to come back and fix what was poorly done!! The first picture shows blinds working normally in a window that was built correctly. HOWEVER, the second picture shows a crooked window that was built POORLY. The bottom section is obviously more narrow than the top because the blinds get stuck when it is pulled. You can see some pieces of the blinds are even bent from how narrow the window becomes at the bottom. I can't even use the blinds now because of how CROOKED the window was built. Can you please come FIX this!???

Jan 24, 2018
I am very happy with my Ecoline windows. They are really well made and have made a noticeable difference with noise cancelation. The installation was good and the workers were efficient and mindful of their surroundings. My only recommendation would be for them to clean up their work space a little bit better. The windows were still quite dirty after being installed and it would be worth it to give them one last, really good clean. There was also little bit of adhesive that was tracked on the floor. It was removed easily with a razor blade. They did make sure to use drop cloths where they were working. Over all, I am pleased. The price was good and competitive as well.

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