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VPI Quality Windows

VPI Quality Windows

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4.0 Google Review
3420 E Ferry Ave, Spokane, Washington, 99202, United States
(509) 535-1026 www.vpiwindows.com
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Jun 7, 2018
I have used VPI for a few years now . I would never go anywhere else. I have had all my windows and doors replaced. There installers are prompt and professional and there sales guy Matt is a cut above. First time I have felt comfortable with a sales men I didn't know(personally) come to my house to talk to my wife after meeting him only once. Not pus-hie at all and he works with you on what YOU want in your house not what they want to sell you. All around great company. Brandy in the office is great letting you now if workers are going to get there early or will be a few mins late to see if that still works for you.

May 30, 2018
Seems like a great place to work

Dec 27, 2016
The windows themselves are nice and efficient. The warranty service response is lacking at best. We have been trying to get repairs done on our windows for months! I finally heard back from someone after 2 months of trying to get a response. Someone came out and did a very poor job of explaining what needed to be done and what would be done after he left. From what I could gather, it seemed like he would order new parts and contact me when the arrived. This was three months before this review. I contacted VPI service department again two months after the first repair person came out after having heard nothing. After another month waiting for a response, I have still not received a phone call or e-mail back with any kind of update. With this level of service, I am extremely disappointed with the way this company does business. I will not do business with them again. I just want my windows fixed.

Feb 27, 2016
I went out on a limb and had all the windows on my main floor replaced over a year ago, and I cannot believe how much more comfortable my house is! My heating bills are lower too - much lower than last year, which was also a mild winter. I cannot say enough. Worth every penny! I wanted to stay loyal to my old "original" wood windows in my 1913 house, but now I wish I had done it sooner. Warmer in winter, cooler in summer since I can now open all my windows (some of the old ones were painted shut), which is important because I depend on "passive cooling" from cross ventilation and my shade trees. I hate air conditioning. Looks great, installation was completed quickly and perfectly, less mold in the house because there is none in the windows - no storm windows to deal with. All my windows lock, they are easy to clean, and I am going to do the basement windows next. One of the best decisions I have made!

Dec 7, 2017
Fast friendly and very professional to work with.

INDUSTRY BLOGS

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