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Simonton Windows Inc

Simonton Windows Inc

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4.1 Google Review
2019 E Monte Vista Ave, Vacaville, California, 95688, United States
(707) 446-7600 www.simonton.com
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Mar 30, 2018
DO NOT BUY SIMONTON WINDOWS!! We purchased our home which has over 20 fancy large Simonton windows. The windows are beautiful, seem well made, and Simonton advertises a LIFETIME warranty. Well, a seal just failed in our patio slider and the entire window fogged up, and guess what...not going to honor their “lifetime warranty” because we “failed to transfer the warranty within 30 days of purchasing the home.” So, now we’re the proud owners of a home with dozens of very expensive high-end Simonton windows, and crossing our fingers that they don’t continue to fail. Honestly, who in the history of home buying has ever purchased a home and thought to call all of the manufacturers of the building materials to inquire about transfer of warranty? I’d venture to guess nobody. Seems like a sneaky way out of honoring a claim made to bolster sales. I can (maybe) see folks transferring appliance warranties, but windows and doors? Common. Nobody thinks about such things or cares who made their window until the day it fails. 😠

Feb 27, 2018
Purchased 6 replacement windows installed in December. 4 are OK. 2 windows are 3 panel each, center picture and side sliders. The sliders on both windows were too small as well as the screens. The installer said they would contact Simonton to correct. About 2 weeks later I found a box of 4 screens by the door. They were the exact same size as the ones I had, they were also bent up due to over tightening some inner strapping. Irrelevant as they didn't fit anyway. By February someone else came out with new sliders and screens. The sliders fit, but were almost too big. I can live with that, but the screens were too big, i.e. wouldn't fit. Some conversation with a very nice person at Simonton where I explained everything, including the fact that the center section is off center, making it difficult to make screens the same size for universal fit. I mentioned that someone should come out and measure them. By late February I found another box at my door with one screen each for each window??????????? (should be 2 for each window). One of them fit one window, the other was too big. The saga continues. I have no doubt they will try to make it right, I mean, they have to, right? Will I end up with different size screens for each side of one window? Do I just give up and leave them off? Even if they manage to make screens that fit I now have non standard sizes which could cause problems in the future if replacements are needed. Would I recommend Simonton Windows? No, not from my experience. Everyone I have spoken to seems very nice but they seem to be unable to deal with their own mistakes.

Jun 29, 2017
I actually wrk here n we have great Windows

Apr 9, 2015
I liked the whole setting and the staff is very nice and friendly; easy to work with.

Jun 13, 2017
Best windows on the California

INDUSTRY BLOGS

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