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Gentek Building Products

Gentek Building Products

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4.2 Google Review
4301 Boban Dr, Nanaimo, British Columbia, V9T 5V9, Canada
(250) 751-1553 www.gentek.ca
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Google Reviews

Refresh Reviews 4.2


Apr 24, 2018
Surprised by the positive reviews... had a horrible experience..They would not perform the simplest customer service for a order I placed 3 days in advance and went to pick up. The actual businesses Manager "Mo" swore at me when I complained about the lack of service and was really impossible to communicate too.. The staff looked like scared rabbits... I had to complain to their major supplier I originally put the order in with and the actual western district manager of this supplier told me they have had numerous complaints with this guy and actually forward their customers to the local competition when possible. I then found out some of the info I got from manager was a lie and also they then sent a half order when I was actually at their warehouse in person & shown enough material for 5 orders, so this was a act of petty spite. The dealer refunded my money and I went to the "competition".. Sad pathetic excuse for a so called manager & I personally strongly recommend you do not deal with this branch or Gentek period as I found out they apparently do not accept complaints from their customers which explains why a yahoo like this isn't long since fired. I have owned a construction company over 18 years and will not allow these types of persons to continue working for me as it damages my reputation but I guess Gentek is just to big to care much about it's customers but that's fine with me as they lost my business and my money.

Oct 6, 2016
I can't play favorites, but the efficiency and friendly atmosphere at Gentek is incredible. Email them what you need and when you will be there and 9 time out of 10 they have it ready or nearly ready to load up.

Jul 26, 2017
They are very courteous and helpful.

Mar 20, 2017

Nov 18, 2016

INDUSTRY BLOGS

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