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Starline Windows

Starline Windows

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3.1 Google Review
19091 36 Ave, Surrey, British Columbia, V3Z 0P6, Canada
(604) 882-5100 www.starlinewindows.com
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Google Reviews

Refresh Reviews 3.1


May 13, 2019
After purchasing a brand new condo it was noticed that a major dent was in the frame of 1 window. It was clearly damaged after Starline installed as construction was ongoing. Today 2 Gents from Starline returned and did an excellent repair. Looks brand new.

Mar 29, 2019
Starline Windows used to be great. We built our home 25 yrs ago using their windows, then upgraded to their Energy Star Smart units in 2009 and 2017. We recommended this business to a friend who did a complete home reno using their windows. Good pricing, good warranties, good service. This month we needed a replacement unit for a scratched glass sealed unit. I pre-paid and was told by customer service in Lantzville that the unit should arrive in about 2 weeks then schedule an install, unless it arrived broken in transport from the factory which apparently happened a lot. After 3 weeks I called customer service to inquire if the unit had arrived and got a curt, rude reply that she did not know. I politely explained that it had been longer than expected, so could she please check and get back to me when convenient. I got a rushed hostile response that there were no guarantees on delivery, she did not know where it was, they were short staffed, and she had a pile of orders on the desk to check. I responded that my request was not unreasonable. She started arguing so I hung up on her. A few days later, we got a call for install, and the guy who did the change out was polite, efficient and on time. I don't recommend Starline Windows.

Mar 26, 2019
The first review I read talked about a starline windows driver almost running them off the road. I had the same experience. License plate was ER6 28K and it was a starline vehicle. After he was driving like a maniac. Cut me off. He then proceeded to slow down so he could call me names yelling out the window like a crazy person. I had my young daughter in the car at the time. Is this who you want representing your company? Would not recommend this company to anyone.

Apr 5, 2019
One of the drivers of your company under the license plate of CL0 98P was texting and driving on highway 99. I highbeamed them to let them know to stop doing it but they continued on doing so endangering everyone on the road

Jan 9, 2019
Almost rear ending me and running me off the road is a great way to ensure that I never use this company in my contracts

INDUSTRY BLOGS

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