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North Star Vinyl Windows And Doors

North Star Vinyl Windows And Doors

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4.0 Google Review
40684 Talbot Line, Saint Thomas, Ontario, N5P 3T2, Canada
(519) 637-7899 www.northstarwindows.com
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Aug 21, 2018
I have been a dealer for North Star Windows for over 20 years. North Star has always had a great product line, and stood behind their product. If you have a North Star product and the dealer you used has disappeared... look up another dealer, they should be able to help you if you have your warranty information. With regards to some reviewers with condensation issues... condensation is caused by the humidity levels in your house, it's not a window defect. With regards to reviewer with "warped windows" and windows that won't seal when closed... consider that it may be an installation issue, you could have the best product in the industry but an installer can make it the worst! Do your research and ask professionals for second opinions.

Sep 25, 2018
All of the windows in my home are North Star. I did not choose them but moved into a house with them already. They are all casement and they do not leak air, but I have never seen such low quality for the screens that come with them. Some do not even fit properly and the pins constantly pop out. They are not warped at all, just not a good fit. All of the windows have to remain closed pretty much all of the time because the screens that do fit properly have such weak pins holding them that a gentle breeze will unpop the screen and allow bugs inside. A large gust the other day sent a screen flying across my room. It's a quality issue. I would never think of purchasing North Star windows in my life and I would suggest going elsewhere and I wouldn't listen to people who work for the company because they have a vested interest in retaining their positions and have not mentioned whether they have the windows installed in their own homes to speak about quality from a personal experience, rather than simply a monetary motivation.

Oct 16, 2018
Atleast Jim Wares knows what he's talking about. People are so stupid. GREAT QUALITY, FANTASTIC SERVICE!

Jul 10, 2018
This is the worst window company out there. They do so much advertising and their windows are not worth anything. We ordered windows for our new home and every single casement window is warped and do not close properly. Northstar thinks they can repair them, why would anyone want brand new windows for a brand new house repaired? Their customer service department is a joke, and obviously their quality control department is even worse. How can this happen to a company that is supposed to be the best in the business. These windows look like they came from a garbage dump. They are slow to respond and have delayed our building process. I hope anyone reading this review will not buy from Northstar they are a terrible company. I would have selected zero stars but it didn't give me that option.

Aug 7, 2018
Previously installed north star on upper level of home, was happy with them so decided to go same for basement level, would not recommend the double slider style, they leak air like crazy, and of course the distributor informs me that this is normal, for new Windows to leak. I think we will go with a different manufacturer for the rest of our Windows.

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