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Paramount Windows

Paramount Windows

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2.8 Google Review
105 Panet Rd, Winnipeg, Manitoba, R2J 0S1, Canada
(204) 233-4966 www.paramountwindows.com
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Google Reviews

Refresh Reviews 2.8


Apr 17, 2019
Loved everything about the service at the fantastic Paramount Windows. Greatly appreciate your expert advice. You can tell they have a passion for what they do and I take their advice. Highly recommend them!

Nov 6, 2018
May have been a good company years ago w/quality product: windows in our house have performed very well, but have required replacement of some sealed units due to age. Had emailed a service request - finally called after 10+ days of no reply. Had some lame excuse about a new manager who doesn't check email often. Finally a sales rep showed up to measure. Service called less than 24 hours from when they wanted to install but we were unavailable; had to discuss 3 times before arrangement made. At install production made too big; hadn't met dimensions. Two weeks for install of new unit. Didn't ask for payment - hadn't been given invoice so assumed mail. Three weeks later received email of overdue account; called & said NEVER received an invoice. Emailed invoice for full amount; deposit not deducted so 2nd call required to get adjusted correct invoice. Seems real problems w/management & staff. Will say service tech excellent.

Dec 7, 2018
I gave them 1 star in May 2018 because they did not respond to my calls and I had to call a locksmith.I bought 2 doors and have tons of problems with the locksets. They charge service call for every visit but don't fix the problem.Keep blaming my house.The locksmith said the lockset on my CUSTOM made front door isn't installed correctly...so I emailed Paramount to ask them to explain not receiving call back's or what that locksmith said.The son of the owner came by a month later and left saying they would review my file and refund some of those service charges.They totalled 575$ and before I closed the door asked that I REMOVE the one star review on Google. .....GUESS WHAT......I got NOTHING. Here is their one star back...actually it's too generous. This company does not stand behind the products they sell and they tell false truths to customers.....avoid avoid.....ps I paid 4000$for those doors UPDATE as of December7th/2018 I received a cheque for 250.00 in the mail today

Oct 15, 2018
Purchased windows for a new home in 2010. Had troubles with 4 casement windows not sealing. They sent a tech out once a year for 2 years. I still have 1 window that I have to deal with silicone for the winter so I am not trying to heat the entire niebourhood. They said they would give me a new window over a year ago...... still no window. Everytime I call to see what is going on, I'm told they will look into it and never call me back. Absolutely the worst service experience I've ever had. I wouldn't put these windows in a garden shed!

Nov 6, 2018
They installed a skylight years ago, leaked , they came back to fix, still leaks. every year there is a snow build up it leaks. Gave up. Going to have it removed but figured these guys needed a review. You don't always get the best work from the highest price place , which they seem to be.

INDUSTRY BLOGS

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