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Kingston Windows & Doors

Kingston Windows & Doors

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2.8 Google Review
1259 Gardiners Rd, Kingston, Ontario, K7P 3J6, Canada
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Jul 24, 2018
We order a new front and back doors. Awesome job by the installers. We differently be using their services again!

Sep 16, 2018
The window got fixed but the customer service at the front desk is terrible! The older gentleman is just crabby and should retire! Won't be back!

Feb 22, 2018
Where to begin. .. we ordered shutters for our home, on the day of the install something had to be moved, when the guy moved it the item fell and broke ( this was an item that belonged to my mother that passed) i have in turn glued it together but the crystal figurine will never be the same. and then when they did the other set of shutters the installers tell us they were ordered/made wrong and will not fit. we ask for an ETA ( at this point having already waited 6+ weeks) and they tells it will be rushed and not that long. in the 'RUSHED"world of real time of 4 weeks later we had never heard from any one. when we did follow up the next day we were scheduled in for the install. i feel as a customer it was bad service. if I supplied the measurements nothing to complain about, If i had dome my own install.. where do i point?. I got a good price YES, better than 1 other store i shopped but i payed for it with everything else!.. UPDATE Dec. They have worked with us to figure out our issues. Update Jan .. still waiting the process has been going on since Sept 8th. Update Feb .. still waiting.. each time the team shows up there is something wrong, then there is a wait and everyone says it is someone elses fault. first i was offered a discount for the shutters i did not want but they wanted to wash their hands of it. then when the same shutter was ordered wrong again, i was offered a free shutter to leave the wrong one there. this was far from been a simple and easy process. and conversations get lost.. i am told there is no communication error .. so i suppose my window keeps changing in size?

Apr 2, 2017
We ordered all of our windows and doors from this company for our new home. The ordering process was seamless with very knowledgeable and helpful sales staff. When the windows arrived they were exactly how I had pictured them - absolutely beautiful. They were delivered directly to our home and carried inside - very polite delivery driver. I would highly recommend this company for all of your window and door needs.

Dec 5, 2017
We live in an 1860s limestone house and want to maintain its heritage character. A consequence is that all of our twenty-five windows have an inside sash and an outside storm window. When we first moved in four decades ago, we would each summer take off the storms and replace them with screen windows. Then, a decade or so ago, we installed an air conditioning system and no longer needed to take off the storms. Or, so we thought. It turns out our house breathes. That is, as the temperature drops, the cool air seeps into the lower rooms, is warmed up, rises and exits through the upper windows. When the warmed air touches the cool upper window panes, it condenses, soaks the wooden panes, freezes and harms the wood and glazing. Furthermore, the glass needs to be cleaned. My response has been to install a pair of sash hangers at the top of the storm window and a pair of sash adjusters along the sides. In this way, I can push the storms out when the summer weather returns and dry them out. The hangers and adjusters also make it easy to remove the storms for cleaning. The problem that led me to Kingston Windows and Doors was to track down additional sash hangers and adjusters. I had been to the Home Depot and Lowes with no luck and thought this specialty store could help. What I observed and learned was that contemporary windows come as a system and separate storm windows and sash hangers and adjusters are no longer available. The staff at Kingston Windows and Doors did their best to help me and suggested wreakers and salvage firms. I appreciated their suggestions.

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