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Line-X Ottawa West

Line-X Ottawa West

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3.8 Google Review
107 Wescar Ln, Ottawa, Ontario, K0A 1L0, Canada
(613) 831-8310 www.linexofottawa.com
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Google Reviews

Refresh Reviews 3.8


Apr 27, 2018
I had called early in the morning to ask about certain products I would like put on my truck. The person I spoke to was very polite and invited me to come to the store to look over some options . When I arrived they seemed very busy but every one was polite, Johnathan came in and within 30minutes of picking what I liked he gave me a quote and told me we can do it anytime as long as it fits in my schedule, (Pending on my wife’s approval that is )I have never enjoyed shopping for accessories before as some places can be pushy and have little to no knowledge of the products. I recommend this location to anyone who is looking for new truck accessories !

Apr 27, 2018
I had my truck undercoated with the Permanent Platinum Protection this week and I just wanted to say THANKS! The customer service provided by Jonathan was top notch. The value for the product in my mind is unmatched by any competitor. This product is a permanent solution for rust protection. If it ever starts to show signs of wearing off, I just need to stop by any Line-X shop for a free touch up. This product pays for itself withing 4 and 1/2 years compared to the alternative oil spray that needs to be done annually, and it's a lot less messy!!! Great job by the whole team, and keep up the great work! I will return for any future Line-x or truck upgrades!

May 7, 2018
I do not recommend this shop. I had the bed sprayed with linex and an extang encore tonneau cover installed. They did not remove the tie down hooks before spraying, and did not properly reinstall the grommet where the wire from the backup camera goes through the bed, and now I can't get it reinstalled because the hole is covered in linex. But the tonneau cover was a disaster. First, they did not order the parts to lower the existing bed rails. These have to be back ordered, two weeks. So I had them install the cover in any case. First it was installed too far forward. Then it would not close. Then they reinstalled it too far back, exposing the weather stripping which was also installed crooked. Lastly it would not latch. They adjusted that, but when I got home, I discovered that they had stripped both adjustment screws. Also the clamps were not in the correct locations. So, when I got home, I removed it and reinstalled it properly, replaced the weather stripping (it's not hard to put it on straight!), adjusted the clamp positions and aligned the cover properly with the front of the truck bed. Lastly, I replaced the stripped screws and adjusted the latches correctly. And I also had to program the key slot myself. Needless to say, I won't be going back, nor recommending this shop. It takes 5 more minutes to do a job properly and have a satisfied customer. This shop is in need of serious adult supervision and quality control.

Apr 28, 2017
Technicians were knowledgeable and professional. I had a lot of questions and they took the time to answer them and showed me what they were doing. Like most things in life if you know how to communicate and treat others as you want to be treated things will work out well. I think any negative reviews of this location are based solely on the fact that the person writing them didn't communicate properly as I feel that Line-X would have made ever reasonable effort to correct any issues. Thanks again and will see you in 2019 for a touch up!

Apr 23, 2018
Amazing service, very knowledgeable and accommodating.

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Opening Hours

Mon:8 am - 5 pm
Tue:8 am - 5 pm Today
Wed:8 am - 5 pm
Thu:8 am - 5 pm
Fri:8 am - 4:30 pm

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