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Brown Window Corporation

Brown Window Corporation

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2.7 Google Review
185 Snow Blvd, Vaughan, Ontario, L4K 4N9, Canada
(905) 738-6045 www.brownwindow.com
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Refresh Reviews 2.7


Sep 29, 2023
Extremely unprofessional service provided by employees. Spoke to Louie Simone over the phone, was given so much attitude, he raised his voice with me and hung up the phone on me. Treated him with respect. Explained to him that I am just the middle guy (the one the house is being built for) relaying the information from the architect to him. My architect explained to me that all requirements for the company to provide the windows are in the drawing and the window supplier is asking for his job to be done for him by the architect. Explained to Louie this is what the architect said to me and I am just relaying the information. Yet he raised his voice at me and hung up the phone. As a service provided for a large business I find this completely unprofessional and not a way to treat customers.

Oct 11, 2023
I just talked to Louie Simone on the phone to get a quote for our project and he had a very bad attitude with me. He said, what kind of builder are you if you don't know compliance package. Also he said, go work with your previous company if you don't have the size of your windows. This is very disappointing talk to the new client in disrepectfully.

Jun 7, 2023
Brutal customer service, if Shelly answers when/if you call…just hang up and try to get someone else later. The windows are decent but definitely not the best for your money. Our front window is warped so bad it’s eventually going to fall into our driveway. I was told it’s not their problem the window is 4 years old. Shop around and you will find better.

May 24, 2022
I just received windows for a home reno from Browns, and I couldn't be more disappointed in the quality. I ordered black on the outside, white on the inside, and 80% of the windows were scratched on the outside. They were delivered with no proper protection to keep them from scratching during transport. Brand new windows that already look worn and chipped (you can see the white paint underneath some spots). Would not repurchase or recommend. Don't be fooled by the low cost, it's usually for a reason!

Jun 21, 2022
Shelly at Brown Windows was amazing to deal with for my window replacement needs. She was beyond helpful and wish more folks in the service industry were like here. Brown Windows recommended Khem to help measure my repalcement window. Khem worked diligently with Shelly and she was was promptly able to get my replacement window on order. Within a few weeks (considering the material required was for an obsolete window design), Khem received the replacement window and installed it the same day he received it. Thank you Shelly and Khem!

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