Well, where do I start? Speedy Auto Glass - at least this specific location is AMAZING. They're knowledge and experience is incredible. The guys that are working here have been there for decades. They are great at what they do and it shows. Another advantage is they are honest. I took my car in to have them repair a chip in the windshield (The car was only 4 months old grrrr) first the had a look at it and advised me of my options. They also took care of all the paperwork in regards to the insurance deductible, ensured it was covered and would be waived - they took care of everything. I'm getting ahead of myself...Rob the employee who was taking care of me was completely honest and up front with me. He advised me that because of the location of the chip and the shape of it (It had already started to grow and split on me (Even though it was only a couple days old.) He said that he would do his best if I wanted to go ahead but said that there was a chance that the glass would just split when they were repairing it. He pointed out that either way it would split and grow wither that day or over time...I asked them to go ahead and he brought my car around to the back and began working on it right away. I was interested and wanted to watch the process and he had no issues with this at all. I could see that the chip was growing and Rob worked quickly to stop the splitting - he, thankfully was able to save my windshield! While I was there he also offered a product I'm not sure if it's new) called Aquapel it's a product that is applied to the windscreen and it repels water (and other liquid) - Sure enough I was driving on a long drive the following day and it started to rain. Wow!! I'm really grateful that Rob and Larry recommended that stuff - I hardly had to use my wipes while doing 120 KM/H!!
While I was there they also suggested the Maxpider Floor mats. They are custom made for each type of vehicle and are very durable. I ended up purchasing a pair for my car as it's new and I figured it would be a good investment. They look GREAT and provide much better protection than the OEM mats and even the rubber ones that I was using over the winter from Can Tire.
Long story short (I guess it's too late to say that really) Rob and Larry and there was one other guy that helped me while I was there were all extremely knowledgeable, experienced and honest. They saved my windshield and upgraded my vehicle with Auquapel and the Maxpider #D mats. The service was intimidate, thorough, honest and friendly - while they made the recommendations and suggestions for the other products I never felt pressured to purchase anything. My windshield was repaired quickly and I'm obviously very happy with the additional products I happened to buy while there as well as the service that I received. Great job in this world of corporations not really caring about their customers (especially once they have your money) Speedy Auto Glass was old school in the sense that they paid attention to me and listened to me. Thanks guys - Great job!