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Burgess Plumbing Heating & Electrical Co Ltd

Burgess Plumbing Heating & Electrical Co Ltd

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3.5 Google Review
Williams Lake, British Columbia, V2G 1B9, Canada
(250) 392-3301 burgessphe.com
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Refresh Reviews 3.5


Apr 4, 2019
The plumber did a good job on my renovations with a new ensuite install and old bathroom refit. But the furnace tech that was supposed to service my furnace didn't know his stuff, the next guy that came took two visits and then didn't the finish the job. Darrel, the owner, knows how stuff and the ladies in the service department reduced my bill for the furnace shenanigans. Needless to say they didn't get the job to replace my furnace after they tried charging $700 for servicing that wasn't done and i didn't need. Burgess is good for large construction projects, but beware if you aren't savvy with HVAC processes.

Feb 1, 2018
Amazing customer service! We were looking for an old shower part (we couldnt find anywhere). This wonderful woman working there knew exactly what it was before we could even explain. Absolutely determined she ransacked her desk and found the random spare parts. We are so grateful and appreciate you. Everytime we visit here we get exceptional service. Thank you.

Dec 12, 2017
Had a bathroom fan installed which got done very well but it went over 6 hours and a second guy had to come for two of those hours so we got charged over 8. Internet said the job takes 1-2 hours I know this is not always the case. It’s $90/hour. No one explained what was going to happen or how long it would take I never signed anything just received the bill.

Jan 9, 2019
As always Over priced

Aug 18, 2017
They underquoted my husband; didn't do the job they were getting paid for but then double charged us for a second service call by the gas safety inspector to do the job that was supposed to have been done a month earlier; my husband phoned once a month for 3 months asking for an invoice and didn't get one; with out sending us a work order invoice they tried to charge the full amount to my husbands credit card; Got the invoice only after they phoned me to tell me that when they tried to process the payment the credit card had expired in which I told them we didn't get an invoice 6 months after the work was done. They kept telling us they would have to talk to the owner in regards to deducting the 2nd service call and only deducted it when my husband told them they tried to kill us with carbon dioxide and that the gas safety inspector would go to bat for us against them. Will NEVER do business with this company again. If you're not there to supervise the work, it won't get done.

INDUSTRY BLOGS

The Science of H2O: Why Water Matters in Whisky Production

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Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore. Ready...

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Female Bootleggers of Prohibition: Stories of Defiance

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Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

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The Earliest Instances of Whiskey in World History

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The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

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The Art of Distillation: How it Shapes the Flavour of Whisky

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Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

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Whisky Wonders: An Expedition Across Regions

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There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

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The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

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Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

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Whiskey Trails: A Cultural Expedition through Ireland and Scotland

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Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

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The Chemistry of Whiskey Aging: Impact on Taste and Quality

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Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

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Opening Hours

Mon:7:30 am - 5:30 pm
Tue:7:30 am - 5:30 pm
Wed:7:30 am - 5:30 pm
Thu:7:30 am - 5:30 pm
Fri:7:30 am - 5:30 pm
Sat:8 am - 5:30 pm

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