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Wright's Electric Ltd

Wright's Electric Ltd

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4.0 Google Review
650 Grand Ave E, Chatham-Kent, Ontario, N7L 1X6, Canada
(519) 352-8795 www.wrightselectric.ca
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Sep 25, 2017
Where do I begin with the so called customer service. My rental water heater broke down in Jan 2017. I called Reliance to schedule a service call with this horrible company. I was told over the phone that they do not do any service calls on weekends or after 5 during the week, yet they install this water heater on a Sunday many years ago. I told them I will not take time off work and lose income to have the water heater that I do not own repaired. I told them if it needs to be in a few weeks, I understand. I did have hot water, just not a lot. The owner of this company said he would call me back later on in the week. 6 weeks goes by. No phone call. I call up Reliance and complain about the issue again. Luckily I am handy and I diagnose the issue myself. I search online and find a part. I inform reliance that I could fix it myself, but I'm not fixing a rental unit on my own dime. Reliance then tells me that since the water heater is over 10 years old I can be free of my contract with them. I buy the part and repair it myself. FINALLY, 4 months after my first phone call from the owner, he calls me to schedule an appointment. Really??? 4 months?? Great customer service. If I could give 0 stars I would

May 14, 2018
Knowledgeable staff handled our problem efficiently and Brian and Rick went the extra mile to ensure our satisfaction. Highly recommend.

Nov 18, 2017
I live above it. Good business

Jul 25, 2017
Great company with an easy to talk to down to earth owner.

INDUSTRY BLOGS

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Opening Hours

Mon:8 am - 5 pm
Tue:8 am - 5 pm
Wed:8 am - 5 pm
Thu:8 am - 5 pm Today
Fri:8 am - 5 pm

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