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Atel Air Heating & Air Conditioning

Atel Air Heating & Air Conditioning

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4.7 Google Review
4600 31, Williamsburg, Ontario, K0C 2H0, Canada
(613) 535-2720 atelair.ca
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Google Reviews

Refresh Reviews 4.7


Apr 4, 2018
So it took me some time to get around writing a review for this company. First off one of the most reliable and dependable and respectful companies i ever dealt with. From the owners to the receptionist.Every one i spoke to was respectful. I had an issue with a new stove i purchased and was inoperable and it was going to extend through the Christmas holidays and the company found ways to prevent me from missing the holidays. Even offered me a replacement stove.So i just thought is was fair to let any review readers know when researching this company that there is no sense looking any further. Mike

Feb 1, 2018
Following his initial evaluation visit, Jimmy Thom of Atel Air recommended air-to-air heat pumps for our house in Merrickville. We have a stand-alone fireplace and baseboard heaters, but we hesitate to use the baseboards due to high electricity costs and the fireplace is a little too small to service the whole house. We got Atel Air to install 2 heat pumps - one in the living room near the floor another in the master bedroom near the ceiling. We were VERY pleased with the installers, Larry and Matt who were professional in their work ethic and respectful of our property. They also provide basic instruction on the operation of these new technology devices. And they offered to complete the forms for a provincial low-carbon-footprint rebate. I would recommend Atel Air without hesitation.

Mar 2, 2018
Super helpful! Were out at my house replacing the furnace and getting the gas turned on right away after we purchased a home with a less than stellar system set up. Worked with our schedule and got us going again, gave us great options and did our government rebate forms for us. Everyone is helpful and friendly, highly recommend!

Jan 25, 2018
Atel has been servicing our furnace since we moved to Ottawa 2 years ago. We signed up for annual inspections with them and they have always provided amazing, friendly, and informative service. At our last inspection, the representstive even chatted with us about heating tips to help bring our electric bill down in the winter (we have a geothermal system). Atel's employees are top notch and we would highly recommend them to anyone.

Aug 16, 2017
Atel came recommended to me from a neighbour. When our hot water tank stopped working, I called Atel for service. Our service technician, Brad, was excellent, super friendly, highly knowledgeable and went above and beyond to help resolve our problem. He diagnosed the issue, showed me the broken part (heating coil) so I could understand what went wrong and thoroughly tested everything once repaired. Upon restarting the hot water tank, two peripheral valves connecting to my water furnace started to leak. Even though they were not part of the hot water tank, Brad replaced them for me free of charge. Because the tank had to be emptied, filled and re-heated to fully test everything, Brad ended up being here for almost three hours yet we were still only charged the $115 flat-rate for a service call (plus cost/labour for the heating coil). If the owner of Atel reads this, Brad is exactly the type of employee you want representing your company. I would confidently recommend Atel simply from the excellent service I received from them, particularly Brad.

INDUSTRY BLOGS

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Opening Hours

Mon:6 am - 11 pm
Tue:6 am - 11 pm
Wed:6 am - 11 pm
Thu:6 am - 11 pm
Fri:6 am - 11 pm Open Today
Sat:6 am - 11 pm

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