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Jim's Plumbing Heating-Electrician

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3.6 Google Review

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NY-3, Henderson, New York, 13650, United States

(315) 938-5211

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Refresh Reviews 3.6

Satricia Rice

Nov 15, 2022

My name is Kevin I live in Cleveland,Oh and I am trying to settle my late father inlaws estate 350 miles away in Watertown ,NY. I found out this past Friday that the gas had been shutoff to his house and with the freezing temps coming we needed a remedy fast to keep from dealing with frozen waterlines. After national grid turned on the gas I called Jim's to start the furnace and service it. unfortunately the furnace was 35 plus years old and a rusty piece of junk beyond repair. Jim's was kind enough to squeeze us into their packed schedule on 24 hours notice to winterize the property to avoid any frozen lines and water damage. Which has given us time to order a new furnace at some point in the near future. Chris(boss), Steven(tech) and the women who runs the office. I apologize for not remembering her name were all very nice and professional. They took the time to explain my options to remedy the situation as fast as possible. I would highly recommend them for anyone looking for quality professional service.

Charles Lane

Sep 23, 2022

He got my furnace fixed works great now I just want to thank Jim's heating for the fast service when I need help.

Jolene Stinson

Aug 11, 2018

I called Jim's to fix my furnace because it would not start. They came and got the furnace running and told me that if I have any problems to call them back. The furnace quit 2 days later and I called Jim's again to get it working. I asked the lady who answered the phone if I would be charged for a second visit and she said no because it was for the same problem. Jim's got my furnace running again but also broke a piece off my kitchen counter. I was sent a bill the following week and was charged for both visits. I called them and asked why I was being charged for 2 visits for the same problem. They told me they were not charging me for the repair on the furnace but for the consultation on a new furnace. After my furnace was fixed the worker tried to talk me into using them to upgrade my furnace and gave me a quote. I did not ask him to try and sell me a new furnace and most certainly was not aware that he was charging me for his sales pitch. I was very unhappy with the large bill and will never use Jim's again.

Google Reviewer

Sep 27, 2019

This company pads the billing, blatantly overcharges for all their services. On a small building repair, they listed $900 for the cost of supplies like insulation and plywood. I went on Lowe’s website and checked prices. The supplies were $245 for everything. I challenged their billing and promised to report them to the authorities. Never heard from them again. Sadly there are a lot of crooks in our area. Beware.

S Collins

Nov 5, 2017

We were referred to this company by another plumber to have our pump replaced in our well. When I called for service the woman on the phone asked what size I needed. I didn't know so she said that she would have the plumber bring one of each size. When he got here he didn't have the correct size so called another plumber to bring the correct size. Both ended up staying so we were charged for 2 plumbers to do a 1 person job. And to top it off they never turned on our water in our barn when they were finished. My husband called about our bill and she took some of the charges for the 2nd plumber off but we still paid about $90 too much. If you don't want to be cheated out of money then I don't recommend this company.

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