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Lamps Plus

Lamps Plus

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4.2 Google Review
8748 SW Hall Blvd, Portland, Oregon, 97223, United States
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Refresh Reviews 4.2


Aug 21, 2018
My boyfriend and I came in and bought 2 lamps ($400) from this store a couple weeks back. Neither was in stock, so we had to have them shipped to us instead. We were advised by the salesperson that we would have them by early the next week at the latest. After navigating the horrible confirmation process for online orders (why do you have to open up a support request instead of just clicking a link to confirm????), they finally shipped out. After taking way too long to be delivered (a week to get from California to Oregon), they arrived. Via FedEx. We opened up the box on the larger floor lamp we got, and upon assembly realized that one of the hanging lights was broken where it fit into the main post, and could not support it's own weight. In addition, after plugging in the lamp to test it, we discovered that two of the three lighting sockets had been installed crookedly, and the bulbs would not turn on (probably due to faulty wiring). The other, smaller lamp we got was fine, but it came in one piece with no assembly so that's not all that impressive. The bigger lamp, in addition to being defective, seemed to be poor quality. In order to make a return, you have to call their customer service line and get an RMA number, or they will not accept the return. Finally were able to return it, although they REPEATEDLY attempted to get us to exchange it instead. No thanks! A $300 lamp shouldn't arrive broken in the first place, I am highly disappointed and will not be returning.

Jul 23, 2018
The customer service has not great on the several time's I've visited this store. It shouldn't be that hard to get the light bulbs you need. In addition, their own brand of Telser bulbs seem to have some severe quality issues, twice now I've returned home with the wrong thing: - Once the box said 40w on one said and 60w on the other, it wasn't until you open the box do you find out whats inside. - The coloring of bulbs is different so some of the bulbs were amber and some were clear. Check each bulb before you leave the store.

Jun 5, 2018
Great place. I want to know their electric bill. Fun place..shall I include..well lit..

Jul 6, 2018
Helpful employees and good selection in this store that has been there for many years...

Aug 11, 2018
We had a defective lamp and it was exchanged forthwith we are very happy

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Opening Hours

Mon:10 am - 8 pm
Tue:10 am - 8 pm
Wed:10 am - 8 pm
Thu:10 am - 8 pm
Fri:10 am - 8 pm Open Today
Sat:10 am - 6 pm

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