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Mar 20, 2018
Yes sometimes the prices are HIGH, but oh man do they take care of their clients. There is no "warranty" but if anything goes wrong, they fix it or replace it no problem. Then while they were replacing something for us, our walls got beat up a bit, and they had someone come in to repaint our walls for us!!! Best service ever and I will pay for that anytime!

Jan 12, 2018
$250.00 to deliver any items larger than a throw pillow. I used to shop here all the time. now I can't justify it. why the $250.00 flat rate? all they can answer is: well it's a good deal if you're furnishing your entire home. okay, so all the other shoppers who don't go on RH hauls have to pay for those who do. bad business practice.

Jan 13, 2018
Jennifer Reagan wrote in October 2017 that she would have rated them 5 stars, but that they joined hundreds of other companies that choose to overcharge their Canadian customers versus their US customers. 'RH had been pricing in USD which while it did take some time to figure out the exchange rate at least we knew we had true price parity with our American neighbours. This week RH issued a new Canadian price list.. a 15-20% price increase over what we would have paid (in C$) last week with the present exchange rate from the US price list. Even more insulting was when I called the CANADIAN store to voice my concern that their customers were experiencing a significant price increase I was told some story about how replacing a 12% shipping fee with a $250 flat fee was somehow going to offset a 15-20% price increase. Do they think that Canadians can't do math either? On what planet does replacing (or even eliminating for that matter) a 12% shipping charge with a $250 flat fee make up for a 15-20% price increase!?! The manager got huffy and told me how happy he was with the change...I suppose overcharging their customers isn't his concern.'

Mar 9, 2018
Furniture is way over priced for what it is. Quality is average at best And what’s with purchasing a membership? This company should really lower their prices

Nov 28, 2017
We have ordered several items from the store and have received the best service we could have hoped for. Ask for Pat U and all will be well!!

INDUSTRY BLOGS

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Opening Hours

Mon:9:30 am - 9 pm
Tue:9:30 am - 9 pm
Wed:9:30 am - 9 pm
Thu:9:30 am - 9 pm
Fri:9:30 am - 9 pm Today
Sat:9:30 am - 8 pm