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Mar 20, 2018
Yes sometimes the prices are HIGH, but oh man do they take care of their clients. There is no "warranty" but if anything goes wrong, they fix it or replace it no problem. Then while they were replacing something for us, our walls got beat up a bit, and they had someone come in to repaint our walls for us!!! Best service ever and I will pay for that anytime!

Jan 12, 2018
$250.00 to deliver any items larger than a throw pillow. I used to shop here all the time. now I can't justify it. why the $250.00 flat rate? all they can answer is: well it's a good deal if you're furnishing your entire home. okay, so all the other shoppers who don't go on RH hauls have to pay for those who do. bad business practice.

Jan 13, 2018
Jennifer Reagan wrote in October 2017 that she would have rated them 5 stars, but that they joined hundreds of other companies that choose to overcharge their Canadian customers versus their US customers. 'RH had been pricing in USD which while it did take some time to figure out the exchange rate at least we knew we had true price parity with our American neighbours. This week RH issued a new Canadian price list.. a 15-20% price increase over what we would have paid (in C$) last week with the present exchange rate from the US price list. Even more insulting was when I called the CANADIAN store to voice my concern that their customers were experiencing a significant price increase I was told some story about how replacing a 12% shipping fee with a $250 flat fee was somehow going to offset a 15-20% price increase. Do they think that Canadians can't do math either? On what planet does replacing (or even eliminating for that matter) a 12% shipping charge with a $250 flat fee make up for a 15-20% price increase!?! The manager got huffy and told me how happy he was with the change...I suppose overcharging their customers isn't his concern.'

Mar 9, 2018
Furniture is way over priced for what it is. Quality is average at best And what’s with purchasing a membership? This company should really lower their prices

Nov 28, 2017
We have ordered several items from the store and have received the best service we could have hoped for. Ask for Pat U and all will be well!!

INDUSTRY BLOGS

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

#whiskey #smithville

Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey


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Opening Hours

Mon:9:30 am - 9 pm
Tue:9:30 am - 9 pm
Wed:9:30 am - 9 pm
Thu:9:30 am - 9 pm
Fri:9:30 am - 9 pm
Sat:9:30 am - 8 pm

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