I live in Hope but my project is in North Vancouver, so I have plenty of stores to chose from. This store is THE store for most of my construction related shopping.
Pros:
- Lumber is inside, useful tools are available to select good boards (step ladder, grab stick). Compare with Rona with outside yard.
- Reasonable selection for commonly needed items.
- Reasonable prices (for now, mostly).
- You can rent power equipment such as mini excavator, which I did from Abbotsford Home Depot, but that store gave me problems although I rented for 4 months and paid them $12,000 - I no longer shop there.
Cons:
- I wish they carried concrete slabs (24"x12" and 12"x12" flat surface).
- Galvanized bolts - pricing needs to become competitive. Need to carry more bolts in boxes of 20-25-50 units). Perhaps extend selection with not available sizes - 3.5" and others.
- Sometimes (not as often as in Rona's) marked prices do not match checkout prices, so one need to check receipt.
- Contractor loyalty program is not worth it for volumes below $10,000 - $15,000 / year. Make it 3% (or more) markdown and not depending on volume, then perhaps people would use it more, as now a simple credit card awards card gets us 2% without hassle.
