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west elm

west elm

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3.1 Google Review
2915 Granville St, Vancouver, British Columbia, V6H 3J6, Canada
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May 10, 2018
Do they ever answer their phone? Awful customer service!

Nov 30, 2017
beautiful furniture. terrible staff and customer service.

Sep 4, 2016
2016 review: I left a 5 star rating for west elm last year but they just got rid of their coffee... Therefore no more lavender lattes. That's what pulled us in to look at the merch. Now we won't bother to walk down :( 2015 review: Sometimes I go to the store (and bring my out of town visitors) just for their lavender latte - it's unique and delicious! I've always had fantastic customer service here and I've been coming here for 3 years.

Feb 16, 2017
Review Type / Retail (Grade 1~5) 1. Atmosphere - Interior Design: 4 - Product Display: 5 - Sales Clerk Professionalism: 4 - Customer Service: 4 2. Products - Types of Goods: Normal - Price Range: $$$

Dec 11, 2015
Ordered a Smeg Toaster, was told it would take 8 weeks because they order it directly from the manufacturer in Italy. Pretty long, but whatever, it's from Italy, and I'm not in a crazy rush to make toasted bread. 9 weeks later, after not hearing anything from them, I call them up, and am told it would actually take 8-10 weeks. 2 weeks later (total of 11 weeks), still no updates on where the toaster is or if it'd been ordered from the manufacturer at all. Was told there was "no way for them to know". Canceled the order. If you don't have something in stock, you probably shouldn't put it up for sale in your shop. On the plus side, their staff is pretty pleasant. The saleswoman who processed my return couldn't be any nicer. -- Update: I ended up ordering the exact same toaster (same make, model, colour) from The Bay— it arrived in a week.

INDUSTRY BLOGS

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are 'single...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

#whiskey #smithville

Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

Bourbon: The Quintessential American Whisky with a Unique Twist

#whiskey #smithville

Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey


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Opening Hours

Mon:10 am - 8 pm
Tue:10 am - 8 pm
Wed:10 am - 8 pm
Thu:10 am - 8 pm
Fri:10 am - 8 pm Open Today
Sat:10 am - 7 pm

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