The Home Depot - Lighting - Fredericton, NB - VerView
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The Home Depot

The Home Depot

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3.8 Google Review
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1450 Regent St, Fredericton, New Brunswick, E3C 0A4, Canada
(506) 462-9460 stores.homedepot.ca/nb/fredericton/home-improvement-fredericton-nb-7233.html?utm_source=google&utm_medium=organic&utm_campaign=local&utm_content=7233
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Google Reviews

Refresh Reviews 3.8
May 25, 2018
I have always appreciated the way home depot staff helps in purchasing different products. However had a terrible experience when i went to return lawn mower which i had purchased almost a week ago. The sales guy mentioned that i as a user not being satisfied, is not a good reason for the return. Contradictory to the policy of customer satisfaction by home depot. I had asked very specifically at the time of purchase that if i am not satisfied can i return it and i was told i have 90 days for the return and all this fuss was made within 1 week of return. He was rude and was not bothered about what i had to say. he kept going on that policy changes and he needs managers approval for the return. My Question is if the receipt mentions no questions asked than why all this fuss. I had to get down to the detail of explaining him the height of the grass land area that i have. i am highly dissatisfied by the staff behavior and will think twice before i make any more purchases with Home Depot. Terrible customer service.
May 31, 2018
I really like the home Depot. My favorite aspect compared to other places is the extremely easy returns. For example, when you lose your receipt, they swipe your card and don't give you any greif. It is easy, clean and every time I think about the hassle of returning something at a competitor chain close to my properties, especially without a receipt, I am pulled to the nearest Home Depot like there is some hidden force like magnetism or gravity. I may or may not be addicted to their Ryobi battery tools, my wife will have to rule in on that. Happy shopping and good luck with your project.
Feb 17, 2018
I called and ordered 30 sheets of drywall with my HD card. When the truck came the driver asked me where I wanted them. I said in the basement. He said I can’t do that it’s curb delivery I can only drop them in your driveway! I sent them back and ordered from Kent and 2 nice young guys brought them to the basement. HD then called back and said I had to go to the store for a refund. Have to do better than that folks!
Dec 19, 2017
Well. My first ever visit to a Home Depot, belive it or not. Nice big parking lot. Industrial style entrance but I understood better after entering. It's a warehouse. Clean and somewhat bright. Isles felt crowed but that could be because of the height of shelving. But - it's a warehouse. I expecially appreciated being greeted by Wylie at the door. He politely asked if I needed directions to anything. I told him what I was looking for and WITHOUT hesitation said "isle 14 Sir" In a warehouse! How's that possible Bravo Wylie. Thanks to Faith on the way out...she made "my first time" a pleasure. ;-) Overall great experience.
Aug 15, 2017
Oh what continual fantastic service. The manager and staff should be commended more often. And absolute pleasure to shop and bounce ideas off of. I explain what I want to do and they fullfil and exceed my expectations EVERY time. They all deserve praise. A model for big box stores. The staff there have got it all together. Again and again I return and get outstanding service. Excellent knowledge and service.

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