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Kitchens & Lighting Design

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3.3 Google Review

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141 Williamsburg Pkwy, Jacksonville, North Carolina, 28546, United States

(910) 455-2393 kitchenandlighting.com

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Mark Hanenkrat

Sep 26, 2018

Working Dan to rebuild daughters house after hurricane flooding. Very helpful and patient with my daughters abundant questions and plan changes.

Michelle Cartner

Apr 18, 2018

I had my kitchen remodeled and I love it!! It was done in a very timely and professional manner. Kitchen and Lighting Designs exceeded all my expectations from the sales staff down to the installation! I would recommend them to anyone who is interested in kitchen and bath cabinetry!!

Ron G

Apr 13, 2018

Pretty terrible customer service. They came and measured on a Wednesday and stated they would have a quote in 2-3 days and that it would likely be $3200-3500. I did not hear from them for a week and called them the following Wednesday. When I called I was told that they had not heard from a fabricator and would call me back after calling the fabricator. I did not hear from them again until I called them back the next Tuesday. They said the person who helped me was out sick but would speak with him and call me back the following morning. No call again. I called them that afternoon and was told that I would definitely receive a phone call the next morning. Again, no call was made to me until after I contacted them via a FaceBook message. When I finally got my quote it was well over what they initially said and $2000 more than another quote for the same material and included less work (they do not hook up sinks to plumbing). I feel like they inflated the quote because they did not want to work with a "pushy" customer. I do not believe they are interested in smaller, residential jobs. I wish they would just say that up front instead of wasting someone's time. I do not recommend them what so ever and will never recommend them to anyone I know.

finchesghost

Apr 17, 2018

I found this to be an extremely unhelpful place. I was there around 4:30 and could not find an employee to answer any questions. When you do finally get help they are very pushy with their granite and tell you that everything costs about the same so why not get granite. This is not true. What they do is charge more for lesser materials. They get their granite from The Stone Gallery in Swansboro anyway so you can cut them out of the deal and actually pay less if you want. Also, good luck getting a quote in a timely fashion. It took me 2 weeks to get a quote that was nearly double their competitors in town. I really can not recommend using them unless you enjoy being frustrated.

JANICE BANKS

May 31, 2017

Absolutely love this store, the showroom is beautiful and has a large selection. The people are very friendly and helpful.

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