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Refresh Reviews 4.3


Oct 27, 2018
They do what they are supposed to do. Have wide range of home improvement materials and tools in stock and staff available to help. I like that I can get my own lumber and not have to wait to be let in and out of a yard. If you prefer a more full service approach there is always Home Hardware.

Sep 7, 2018
Knowledgable and friendly staff that don't just usually point you in the direction but most often walks with you to help you find what you're looking for. Prices are pretty decent. Tons of parking.

Aug 21, 2018
Staff is always ready to help you find what you need or make recommendations. Just the 30 something fella in the large appliances during the week is a bit overzealous. Clean, well lit and the isles arenโ€™t blocked.

Jul 15, 2018
I suppose this store is OK if you don't have to deal with the staff. In my opinion this is one of the worst building supply stores I have visited in the last decade. I give a lot of business to Home Depot but this location gives the name a bad reputation. Their inventory is a mess, the website information never matches and the majority of the staff have absolutely no idea what they are talking about. I have had to argue with the staff on many occasions, they seemingly are confused about how to treat customers. One occasion I was looking for white cedar boards, online said they had them. I loaded the kids and drive to Brockville and of course they had red cedar boards with no white to be found. The staff insisted that there was no difference and that all cedar was white. Another occasion I had to argue with the guy in the screw isle when he insisted there was no such thing as self tapping wafer head screws for metal framing. Then last Friday I went in for 10" concrete blocks that their website said they had 40 in stock. After being constantly redirected by staff finally I encounter one particularly miserable women who said they don't sell them and became increasingly rude as I insisted I had seen them in stock on their website. She was argumentative telling me how she had been working there forever and knew everything apparently, she made comments like "well if you checked online then you should know were they are". Finally another staff member got involved and informed me that they had got some but decided to use them for their own display (and showed me) I imagine the only good reviews these people have is from locals whom have no other options or no exposure to the products and service they should be receiving at a Home Depot.

May 26, 2018
Was able to stand in the paint aisle for 15 minutes researching the difference between the 550$ airless paint sprayer, and a 750$ airless sprayer with no sales people pestering me, or pretending they are refacing the shelves to make sure I'm not boosting anything. Rare. Will shop again. :P

INDUSTRY BLOGS

Female Bootleggers of Prohibition: Stories of Defiance

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Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed to...

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Whisky Wonders: An Expedition Across Regions

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There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

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The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

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Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

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Whiskey Production: 18th Century Methods vs Modern Techniques

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Single Malt vs. Blended Whiskey: A Comprehensive Guide

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Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

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The Science of H2O: Why Water Matters in Whisky Production

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Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

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A Whiskey Journey: From Water Source to Distillery

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Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

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The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

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Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey


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