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The Home Depot

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4.3 Google Review

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2120 Parkdale Ave E, Brockville, Ontario, K6V 5T2, Canada

(613) 498-9600 stores.homedepot.ca/on/brockville/home-improvement-brockville-on-7085.html?utm_source=google&utm_medium=organic&utm_campaign=local&utm_content=7085

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Refresh Reviews 4.3

Dude Duderson

Oct 27, 2018

They do what they are supposed to do. Have wide range of home improvement materials and tools in stock and staff available to help. I like that I can get my own lumber and not have to wait to be let in and out of a yard. If you prefer a more full service approach there is always Home Hardware.

Roxanne Guenette

Sep 7, 2018

Knowledgable and friendly staff that don't just usually point you in the direction but most often walks with you to help you find what you're looking for. Prices are pretty decent. Tons of parking.

Ralf Winter

Aug 21, 2018

Staff is always ready to help you find what you need or make recommendations. Just the 30 something fella in the large appliances during the week is a bit overzealous. Clean, well lit and the isles aren’t blocked.

Adam G

Jul 15, 2018

I suppose this store is OK if you don't have to deal with the staff. In my opinion this is one of the worst building supply stores I have visited in the last decade. I give a lot of business to Home Depot but this location gives the name a bad reputation. Their inventory is a mess, the website information never matches and the majority of the staff have absolutely no idea what they are talking about. I have had to argue with the staff on many occasions, they seemingly are confused about how to treat customers. One occasion I was looking for white cedar boards, online said they had them. I loaded the kids and drive to Brockville and of course they had red cedar boards with no white to be found. The staff insisted that there was no difference and that all cedar was white. Another occasion I had to argue with the guy in the screw isle when he insisted there was no such thing as self tapping wafer head screws for metal framing. Then last Friday I went in for 10" concrete blocks that their website said they had 40 in stock. After being constantly redirected by staff finally I encounter one particularly miserable women who said they don't sell them and became increasingly rude as I insisted I had seen them in stock on their website. She was argumentative telling me how she had been working there forever and knew everything apparently, she made comments like "well if you checked online then you should know were they are". Finally another staff member got involved and informed me that they had got some but decided to use them for their own display (and showed me) I imagine the only good reviews these people have is from locals whom have no other options or no exposure to the products and service they should be receiving at a Home Depot.

Christ Puncher

May 26, 2018

Was able to stand in the paint aisle for 15 minutes researching the difference between the 550$ airless paint sprayer, and a 750$ airless sprayer with no sales people pestering me, or pretending they are refacing the shelves to make sure I'm not boosting anything. Rare. Will shop again. :P

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