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RONA

RONA

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4.0 Google Review
132 Black Rd, Sault Ste. Marie, Ontario, P6A 6J8, Canada
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May 17, 2018
Worst service I have ever received from a hardware store. I'm talking only about the paint department employee. Maybe he needs to go to Michigan to learn customer service. Well this is what happened. My wife and I were standing at the paint counter waiting for service. But meanwhile this employee was about ten feet away standing there tinkering with nothing. So after awhile I go to the front cash witch is about fifteen feet ahead and ask her to page someone to the paint department. So she pages someone over the PA system to come to the paint department. Guy is still standing there tinkering. So then he walks up and down the isle. In about 10 minutes later he walks over to me and said.can I help you. . He was about 40 something years old. Couldn't crack a smile if he tried. Obviously doesn't like his job.buddy your in the wrong business. I should have went straight to the manager. My mistake.

Apr 30, 2018
During a busy Sunday rush the customer service representative was very polite and accommodating! Even with a large purchase order, another gentleman working in the warehouse assisted us by loading up our truck. Overall a pleasant experience from start to finish! Sault St Marie Rona has a great team!

Oct 15, 2018
Just a smaller store. Dated selections with light fixtures but some unique ones as well.

Sep 10, 2018
Tried out Rona.ca. Instore pickup part was very good; bit slow waiting for the actual pickup from the warehouse. Would order online again.

Nov 8, 2018
It's a shame that they're going to close. Great service, with very knowledgeable staff.

INDUSTRY BLOGS

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Opening Hours

Mon:7 am - 8 pm
Tue:7 am - 8 pm Today
Wed:7 am - 8 pm
Thu:7 am - 8 pm
Fri:7 am - 8 pm
Sat:7 am - 6 pm

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