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Home & Garden RONA

Home & Garden RONA

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3.6 Google Review
52 Dundas St E, Waterdown, Ontario, L9H 0C2, Canada
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Google Reviews

Refresh Reviews 3.6


Apr 17, 2019
I went in your store for the first time on Monday my day off to check out your gazebos I was greeted by a very friendly employee named Tyler who went out of his way to really help me with a lot of my questions and went and got me the item number really took care of me he's the reason I came back and then I dealt with Olivia and I can't remember the guy's name at the customer service desk they were both very helpful Olivia took care of me she got me one of your credit cards. She told me I qualified for a gift card because my purchase was $1,000 she took care of my purchase they just really took a one care of me I definitely coming back to that store best experience ever will not be going back to Home Depot again

May 26, 2019
Hello! We went to this store the other day to pick up a few specific items that were in the sales flyer. I asked one of the salespeople, Preet, where to find one of the items. She stopped what she was doing to take us to the right aisle. Then an older gentleman Alln who works there took over and made sure we got exactly what we needed, calling in the help of a young fellow who went directly to the backroom storage to get the sale item we wanted. Then, at the cash, we met Preet again! She was very friendly, accommodating and honest. I loved giving my business to her. She was very polite. From start to finish a fabulous, personalized experience! I cannot recommend this store highly enough, and see no need to go elsewhere for my RONA!

Feb 17, 2019
If there was a zero star option they would get it. Never more than one cashier no matter how busy. One time waited 10 min with no cashier! If you go in the evening good like finding an employee and the ones that are there either have zero knowledge or don’t care enough to even try to help. The only reason I ever go here is because it’s close to my house. If you have any other option don’t go here!

Mar 18, 2019
Great prices selection and stock levels around the holidays. Service is hit and miss. Unlike our favourite big box hardware store, they seem to have a very high turnover rate. Always different people.

Feb 5, 2019
I bought some stuff on the weekend online with the tax saving promotion (WE PAY THE TAX) drove to the store 25 minutes to pick up my stuff the store had charged me tax on all my stuff spoke with the manager she replied sorry cant help u she surprised me with the fine print. She could have helped me in anyways to keep my business but she choose not to and cancel my order.

INDUSTRY BLOGS

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Opening Hours

Mon:7 am - 10 pm
Tue:7 am - 10 pm
Wed:7 am - 10 pm
Thu:7 am - 10 pm
Fri:7 am - 10 pm
Sat:7 am - 9 pm Open Today

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