Vancouver Cabinets Inc.

The cabinets were ok, but the Installation crew was incompetent. It was Dec 11, 2014 and cold, so the crew did all the cutting inside the house. . There was a constant layer of sediment then and for 3 weeks following the installation. My husband is disabled and was confined to a chair in the living room for the entire 6 hours, as they had piled the cabinets around in every previously available space. I was able to climb over & under the furniture to move to another room, but my husband was trapped. He coughed incessantly to clear his lungs as he fought to breathe. The crew could use the carport for storing and cutting the pieces but they wanted to stay warm. Because of the cutting, they kept the door open. I tried to close it for my husband because he was impossibly cold, and couldn't move around enough in the chair to put on a coat but it became difficult to breathe. The next day, when the counter top company arrived, they told me that they NEVER saw or cut indoors because of the sawdust it creates, and did it outside the front door and in the carport. I discovered that the Cabinet installers made a mistake and made the height level with the stove forgetting that the 1 ½ inch countertop still had to be added. Since the countertop was glued on, and everyone was booked solidly until Christmas, I had to hire a handyman to come in and raise the appliances 1.5 inches so that they were level with the countertop. The higher counter is great for women who are 5’8” but I am short, so it is a bit of inconvenience that I have had to get used to. From that point on, my husband breathing problems increased, and 2 months later we discovered that lung tumours had metastasized and he was put into Palliative Care. He passed away in September never having the opportunity to enjoy the new kitchen. The cabinets are a great deal for the price, but I could never recommend them unless different installers are used. It can’t be blamed entirely on communication problems due to language barriers.