Exclusive Cabinetry

Having dealt with many companies in the past, and having been a business owner myself, I would have to give this business the lowest rating possible for being the worst business to deal with. Their product materials are decent, but the quality of manufacturing and installation leave a lot to be desired (even the installer that works for them is not thrilled with what is being produced and would not classify it as custom). For custom cabinetry, don't expect a full custom treatment from them, especially with the install. In my books, custom would mean making the product so it can fit flush against floor and wall while sitting level. But in their minds, custom refers only to you picking the sizes of components and finish. The biggest area of complaint I have with them though is their lack of respect for customers. They never once met a deadline, right from initial design to installation, or replacement of components under warranty. This is magnified by the fact that they do not bother to return phone calls or emails. I found myself repeatedly having to call them to get updates and send several messages before getting any kind of response. There is a reason they want full payment prior to installation (which is actually a violation of the builders lean act and they don't care). If you want good communication, timely production and delivery, and to have things done right the first time, don't use these people. (took them 4 tries before they built a simple cabinet correctly - kept making it too small so it was half an inch lower than neighboring counter tops, and 5 week jobs took over 20 weeks and now they are not taking care of the last of the warranty work). Jeffery

Great work! Cabinets were completed on time and the installer did a fantastic job!

Our kitchen was flooded. Gord did an excellent job of designing the kitchen, following many of my wife's wants. They did the work on schedule and on budget. Whenever an issue arose they fixed it. We recommend them.