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Kitchen Craft Cabinetry

Kitchen Craft Cabinetry

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2.3 Google Review
2287 Gladwin Crescent, Ottawa, Ontario, K1B 4K9, Canada
(613) 738-2423 www.kitchencraftottawa.ca
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Google Reviews

Refresh Reviews 2.3


Feb 13, 2018
The cabinets were installed via the builder, and had trouble with their cabinets from Day 1, keep in mind they say the warranty is 10 years on all cabinet part. Inside of the cabinet is cheap plywood which gets damage with water drops very easily. When we tried to use to warranty they mentioned that we did not purchase the upgrade cabinets which are better quality and don't get damage by water. after few years the cabinet paint start pilling off and some area of the cabinet surface start to have wrinkles. Again, when I tried to use the warranty the answer was it is wear and tear, basically they are saying you can't touch the cabinets and if you do it voids the warranty. In short, their 10 years warranty is just a marketing show and they don't honor their warranty. Unfortunately, their product doesn’t stand the test of time either, would not go near this place. To bad there is no 0 stars

May 4, 2017
Extremely disappointed. If I could give less than 1 star I would have. I'm a commercial general contractor and wanted to work with a residential kitchen contractor instead of my typical commercial guys since they would know the residential world better. I overpaid thinking I was getting the best. Work is still not complete after I gave them 3 months notice of the construction period. The complete order did not ship from Manitoba and I'm told I need to wait another 4 to 6 weeks for production of materials that should have been onsite. Materials came water damaged and we needed to modify the custom design to suite so we could occupy. Installers did not show up as discussed and repairs did not happen as scheduled. Definitely not worth the price I paid.

Aug 4, 2016
Thaought it was a knife store.... 😐😧 5 stars for not being their fault.

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