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MR Kitchens - Ottawa

MR Kitchens - Ottawa

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4.4 Google Review
Ottawa, Ontario, K2G 1E5, Canada
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May 18, 2019
Becky Chekan – thank you very much for all your hard work, commitment, and invaluable contributions to the design of our kitchen. Your input was very much appreciated, along with your patience and understanding. You are truly a wonderful designer. We knew from the very first time I met you at the Home Show that we wanted you to work with us. We consider ourselves very lucky to have had you guide us along the way. MR Kitchens is extremely fortunate to have you on their team. Ida and Milan Fait

Sep 13, 2018
Heather, is amazing. The selection is robust and the attention to detail is phenomenal. I went in with a certain concept. It was rendered and all the options were explained in details.

Nov 2, 2017
I highly recommend MR Kitchens on Merivale Road. I bought my kitchen cabinets and counter tops from there. The designer and the manager of the installing team, are professional, reliable and friendly. To start with Becky, our designer, she is very patient. I visited the show room more than once and had so many ideas. I also changed more than once before we finalized our order. Becky never complained or showed impatience. When I chose some accessories that led to exceeding my budget, she offered other items that would have the same function but less expensive. She came over to my house more than once and all her measurements were accurate. When I wasn't sure what to choose, she helped. She had a smile on her face all the time. The manager of the installing team, Glen, is also very professional. He also came to my house after installation more than once. I am very picky and when my kitchen cabinets were installed, there were some small details that were barely visible. He asked me to write a list which I did. When his team member came over, he fixed all what's needed to be fixed without complaining. When it comes to timing, they were also punctual. So, if you are thinking of renovating your kitchen, MR Kitchens on Merivale Road is the place you should go.

Jan 19, 2017
This kitchen was to be finished Oct 16, 2016 ,,,,, finally finished Jan 3, 2017. The problem started right from the start. The installer started the job, left to drop off his helper at another job that he had a problem with, came back, worked a little more and then told me he had to leave at 1:00 to attend a funeral. He arrived the next work day, told me he was short some trim and wouldn't be able to finish. Left to pick up his helper around 11:00 and never came back, I have to admit the "quality control" guys are EXCELLENT. They came in , noticed the damage cupboard and the big gaps in the trim. and ordered the replacement parts, Of course multi week delays. When that arrived they decided that all the trim had to replaced again more multi week delays. After that was installed, they noticed that they were missing 2 more pieces of trim. again more multi week delays,. The final trim arrived mid Dec but couldn't be installed until Jan 3, 2017. This company seems to do all the right things, "quality control" inspectors, final survey regarding the job, but after filling out the survey and sending an email and leaving a voice message no response to my concerns. I would have rated then higher if they had responded to my email or voice message. The biggest problem is lack of communication, between staff, installers, and factory The final job looks good but I would not use them again.

Jul 28, 2015
Our thanks to designer Colleen MacKinnon, from MR Kitchens, for helping make our kitchen renovation a reality. From the planning to the installation MR Kitchens did a terrific job. The cabinets and new kitchen island look great, and the new Quartz counter tops look wonderful. We highly recommend MR Kitchens for your renovation requirements. Ray & Fiona Dean

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Opening Hours

Mon:9 am - 5 pm
Tue:9 am - 5 pm
Wed:9 am - 5 pm
Thu:9 am - 5 pm
Fri:9 am - 5 pm
Sat:9 am - 4 pm

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