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Hawthorne Kitchens

Hawthorne Kitchens

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3.5 Google Review
Kingston, Ontario, K7M 4H5, Canada
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Feb 26, 2019
The team at Hawthorne looked after us beyond our expectations during our project. Quality craftsmanship and service was a five star experience. Highly recommend them!

Jan 27, 2019
We had these people do our kitchen when we first moved here and the quality of their work did not match what we payed for. Almost all of our cabinets are crooked and as you can see from the pictures posted below there is also a few more issues. It's been awhile since we did business with them and maybe they have improved their work but as it stands I would not recommend them based on what was given to us.

Feb 21, 2019
I want to say a big thank you to the Hawthorne Kitchen Team, the quality of my Cabinets are beautiful and the service was exceptional!! Everything we needed was looked after in a timely manner! Thank you Hawthorne!

Jan 31, 2019
Wow, what do you say about a company who's tag line is "designed for living - built for life" when their install and product starts to fall apart within 6 months of install. Don runs a family business where he rules the roost, oh and he conceals a second business within his business, that his "son" runs. My cabinet doors have swelled and busted, the finish has peeled off all lower doors and drawers and a full bank of drawers needed a skilled carpenter to reinforce the cabinet. When Don was made aware of the issues he sent out his warranty person (also a son), who was able to first tell me he would "look after it" and later tell me that I had "abused" my kitchen.... um, how does one abuse one's kitchen ? I certainly use it, but abuse it...? If you want a kitchen for a quick sale of your home Dons your guy, but then again he's not cheap, so maybe just save the hassle and use someone else who is qualified.

Aug 21, 2018
We had dealt with this contractor in past with no major issues but this time was a nightmare. We had a design for built in cabinets in dining room. Contractor changed design without consulting us and tried to install without our approval. When mistakes pointed out contractor first refused to make changes as he believed he had informed us. When asked for proof he could not provide it and reluctantly agreed to correct the issues within 1-2 weeks What was supposed to be a 4 day project turned into weeks of trying to get the contractor to complete. They would ignore phone calls and email requests. When finally contacted they would set a date to finish the job and then wouldn't show up. This merry-go round went on for over 6 weeks with multiple dates and no shows. Contractor always had poor excuses for not contacting us or actually finishing work. In the end the contractor refused to return our calls or emails. It became apparent the contractor would never complete the job. Very unprofessional and poor customer service. We now have to look for another contractor to complete the job he refuses to do.

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Opening Hours

Mon:9:30 am - 5 pm
Tue:9:30 am - 5 pm
Wed:9:30 am - 5 pm
Thu:9:30 am - 5 pm
Fri:9:30 am - 5 pm
Sat:9:30 am - 1 pm Today

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