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Deslaurier

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1050 Baxter Rd #7C & D, Ottawa, Ontario, K2C 3P1, Canada

(613) 596-5155 deslaurier.ca

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Jason Pearson

Jul 29, 2018

Great choices of custom cabinetry whether traditional or modern.

K. Aite

May 23, 2018

We purchased a town house in Greystone village built by EQ Homes. They outsource kitchens and bathrooms from Deslaurier. So we had to schedule 2 meetings with W......, the designer assigned to us, weeks in advance. Comes the day of the meeting, we called their reception to say that we were on our way to your office to meet with W......, for our appointment; they answered "fine she is waiting for you". When we arrived the reception told us that W...... is on leave since 2 weeks after she injured her ankle. But none had advised us that the meeting was cancelled. We waited 15 mins to talk to the Sales Manager who offered no whatsoever apology. He just kept saying I don't know how we missed to inform you that the meeting had to be rescheduled... A messy way to treat customers buying over $1/2 million property. Definitely ZERO customer focus and consideration. In an openly competitive world, businesses like these should not survive for long. In a perfect world customers are treated well.

Harry Verran

Jun 29, 2018

Cowboy kitchen company of Ottawa.. They installed a kitchen in my condo, and the workmanship was beyond embarrassing. To get a decent resolution was near impossible, the customer service was non-existent. DO NOT BUY FROM THIS COMPANY, GO ELSEWHERE.

Gary Zhang

Apr 20, 2018

Worst customer service experience in my life. Oh, no, actually no customer service at all.

Taylor Johnmc

Jan 26, 2018

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