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K-Kitchen Company

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2.8 Google Review

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2620 Walden Ave, Cheektowaga, New York, 14225, United States

(716) 684-1700 www.k-kitchen.com

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George Smith

Sep 5, 2018

Everyone I worked with was amazing throughout the process. Communication and product quality exceeded my expectations every step of the way. I really appreciated the communication on time windows. It wasn't just a simple we will be there between x and y. I got personal calls letting me know how prior projects were coming along that let me utilize my time better. I'm in love with my new Kitchen.

Barbara Dominsky

Sep 6, 2018

Both Brittany and Jaime helped our family with the kitchen remodel. Brittany came directly to our house to take measurements and talk about the vision we had for the project. Brittany then invited us in to the office/showroom to go over her computer designs and options for our home. While waiting for Brittany, Jaime (Owner) showed our family all the different options for counters. We walked around the showroom to choose between a wide variety and quality levels of cabinets, counters, and accessories. We saved a lot of time and energy seeing all the cabinet and accessory options in person. After finding what we wanted, we placed the order and our kitchen was complete super quick with no energy or inconvenience to our family. We love and use our kitchen more than anything in our house, and can't stop looking at how beautiful everything turned out. K-Kitchen is a must use family company!

Linda Eaton

Aug 12, 2018

Our new quartz countertops look fantastic. Jim and Mike made every detail perfect. Our contractor was very impressed as they look beautiful along with excellent seam detail. Service at the showroom was very informative with never a hint of pressure.

Big D

Aug 23, 2018

I stopped in on my day off and asked if they could give me a quote. Brittany was very busy and said she will email me a quote in a couple days. I literally called back for 4 weeks asking where my quote was, it has been 8 weeks and I still do not have one. Please do not go here as they have the worst customer service out of any store I went to.

Megan Patterson

Oct 3, 2018

AWFUL CUSTOMER SERVICE WITH NO COMMUNICATION. Initially when I went in the owner fluffed me up with a discount on the countertops and I was told he could have a turn around of about 4 days. So once all was said and done and ordered, I did as I was told and had my plumbing turned off and scheduled my template and tear out. I was told they would be here at 4pm on x day. The installer calls me at 2pm that day and says that he’s here, I asked why, I was told 4pm. He said no the work window is 2-4pm. Now I work nights (which I told them) and specifically picked 4pm for a reason. So he shows up and has a perplexed look on his face and tells me he was not aware this was a tear out. And I told him that I called there and SPECIFICALLY told them that I would need a tear out as well. He said will make sure it’s notes for installation. Well the “4 days” I was originally told turned into 12 days. So I went 12 days with no kitchen plumbing. Finally Brittany calls me at 6:55pm yesterday (when they close at 7pm) leaves a message with a potential time for installation the next day with instructions to call back. I return the call 20 mins later because I was at work and no one answers and they have no answering machine. Then this morning I get a call at 9am saying they’re on their way! when my voicemail told me to return the call and that they wouldnt be coming in until the afternoon! I mean talk about a company that doesn’t communicate! At the end, the counters looked great and the guys who installed them were awesome, but I will NOT use K kitchen again

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Mon:9 am - 5 pm Today

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