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RTOWN

RTOWN

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4.2 Google Review
1254 Rockcress Drive, Kamloops, British Columbia, V2E 0B4, Canada
(250) 819-0461 rtown.ca
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Refresh Reviews 4.2


Feb 13, 2018
Words cannot express my disappointment doing business with RTown. My business signed on with RTown late April 2017, we agreed to an 80%/20% non-business to business content social media campaign on Facebook. When I asked the sales associate about their contract she was quick to tell me that there was only a three-month obligation and had me sign the contract on the iPad she brought with her (I never did get a copy of that contract emailed back to me). After about six months I spoke with my account manager to discuss my disappointment as the content that they were publishing was all business related, not what had been discussed at our initial meeting. That account manager was soon replaced by another account manager, unfortunately there was almost NO communication except for the time I phoned her and the other time I emailed her, otherwise the only communication from RTown to me was monthly invoices and reports. After eight months of being a customer of RTown I decided that I no longer wanted to do business with them and gave them my notice. From there things really went downhill quickly, I was informed of their contract that I signed on the iPad and I had three more months that I had to pay them. When I stated how unhappy I was as a customer, and how unhappy I was in regards to paying for three more months after I had been a customer for eight months? RTown was quick to email me a copy of the contract that I had signed with a law firm cc’d on the email. In their contract it stated that they require three months to cancel otherwise it is a one year auto renewing contract! (If presented that information during my initial meeting with the sales associate I would NEVER have signed that contract). Clearly RTown only cares about the money, I am paying for three more months and I have a new account manager. RTown will not be winning me back as a customer, they have no idea what customer service means.

Mar 22, 2016
RTOWN has been great to work with. They let everyone know about us. Great communication and fast service. Our customers love the deals and promotions that it supplies them with.

Mar 22, 2016
RTOWN's initial meeting was engaging, and it just went up from there. Cristina was organic and natural, and knew exactly what she was talking about. We look for opportunities to add value and connect with our customers, and RTOWN did just that for us!

Mar 22, 2016
Love what this company is all about. Dynamite team... just what Kamloops is in need of. A company on the business and consumer side!!

Mar 24, 2016
The RTOWN app is great! I really appreciate the stores that have it and I use it a ton - love the rewards!

INDUSTRY BLOGS

Famous Women and the Repeal of Prohibition: Evolving Perspectives

#whiskey #smithville

While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early 1930s...

Smithville Whiskey

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

#whiskey #smithville

Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

#whiskey #smithville

Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey


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