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Insight Psychological Inc

Name: Insight Psychological Inc
Address: 2532 Ellwood Dr SW, Edmonton, AB, T6X 0A9, CA
Telephone: (780) 461-1717
Price range: $$$
Rating: 1

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2532 Ellwood Dr SW, Edmonton, Alberta, T6X 0A9, Canada

(780) 461-1717 www.insightpsychological.ca

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Reviews

Luis Reyes

Jul 13, 2022

Horrible customer service

Don’t go here unless you want to be belittled and insulted about your mental health

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Jamie Mulligan

Jun 4, 2018

Me and my spouse of seven years were amazed and uplifted by the amazing staff at insight. The therapist was understanding and new just the right questions to ask to help bring us "insight" on each other and the obstacles in our relationship. The staff that booked us in was also kind and helpful and answered many of our questions, as we were new to the world of therapy and a tad leery about speaking to professionals about out personal life. To our surprise the staff made it very easy to work through and by the end of our first few sessions we looked forward to the next. Thank you to the staff at insight for all your help!

Jaydee Consul

Jun 19, 2018

Our family is grateful to Insight for all that they have done for us. Not only is our therapist caring, supportive, and helpful but the Insight admin staff members are always accommodating and helpful as well. Insight went the extra mile to meet our requests. It is hard enough working through major family crisis, so we are very glad to receive the kind of support given by Insight. I would certainly recommend them.

Bronson Padmore

Jun 21, 2018

I recently accompanied a family member to a session and was impressed by the level of care and attention they received. The clinic and staff offer a warm and comforting atmosphere - I could understand why he prefers to visit. Insight welcomed us at a time of need and we're grateful for their continued contributions. See you again next visit!

Sara Peterson

Nov 28, 2017

I have nothing but great things to say about Insight. I've had a couple of issues with appointments getting lost but mistakes happen and in the two or so years i've been going, it's only happened twice, I think. Front desk people are always really helpful and kind, really friendly. My therapist has been patient with me and has really helped me navigate through some really large traumas. I've had therapists before and there was never full fledged trust in them. But I trust my therapist at Insight completely.

J H

Jul 19, 2017

absolutely horrendous! The admin staff doesn't even know how to correctly book an appointment. Twice I arrived for my scheduled appointment (which had been confirmed via voicemail message) and was told that I had arrived at the wrong time. They called the therapist and she rushed over to the office but my therapy appointment was cut 20 minutes short due to the time conflict. I was still charged the full fee. I decided I'd book one more session and when they again made a mistake with the scheduled time, they CHARGED ME for a missed appointment (even though they had made the mistake) and asked me to PROVIDE PHYSICAL PROOF in the way of phone records and call logs. Nothing against the therapists as they seem wonderful, but the admin staff seem to be poorly trained and at best, absent minded.

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