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New Leaf Psychology Centre

New Leaf Psychology Centre

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2.9 Google Review
400 Main St E ##210, Milton, Ontario, L9T 4X5, Canada
(905) 878-5050 www.newleafpsychology.ca
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May 1, 2018
I've made an appointment [1st one] for my 16 yr. old daughter to see Dr. Sherry Van Blyderveen. Received reminder call a day prior & confirmed my daughter's presence. Showed up on time with my daughter. Heard voices from one of the rooms. After 15 min waiting a woman picked into the waiting room and quickly retreated to her room. Literally no word, no eye contact, nothing. All other rooms were locked and there was no secretary present. That's it. Super unprofessional for not calling us to cancel/postpone the appointment due to whatever might have happened. No call back after either. Absolutely unacceptable [non]service. Dr. Sherry Van Blyderveen if you ever read this: shame on you. If I could give you no stars - as in zero - I would. 01May 2018 UPDATE: last week we have received "Balance owing" letter from New Leaf. It left us speechless. For a December 2016 appointment that Van Blyderveen did not show up for!? Think about it for a moment..... This is wrong on so many levels. Letter outlines payment options and threatens with collection if account is not settled. Also, yesterday we have received a phone call from front desk assistant. Yep; telling us about the past due payment. She was courteous and very polite and after explaining that Van Blyderveen did not show up for the appointment she apologized and promised to take care of the issue. Thank you. Still - Unbelievable. Negative 5 stars.

Sep 26, 2017
Everyone was very friendly and helpful. I learned so much in my six months of group therapy to help me with my mental illness I've been struggling with for years (and have done therapy in the past and this by far is the best approach). Forever grateful for the material and lessons learned. Thanks again!

Apr 26, 2018
I have left 2 voicemails 2 days in a row about becoming a new client and not a single returned call. The "contact us" form on their website does NOT work. Very disappointed.

Jun 14, 2017
My wife and I were left waiting half an hour for Dr. Sherry Van Blyderveen during our first appointment. We thought it was a one off and we wanted to give her the benefit of the doubt. But it soon became apparent that she always runs late and never starts sessions on time. It's so frustrating, especially when you have made arrangements for child care or have to be somewhere else. The Admin staff were horrendous. We wouldn't get confirmation calls or whenever our appointment was cancelled at the last minute. This place is so unprofessional and unfriendly! You are better off going somewhere else!

Feb 24, 2016
very caring, understanding, and helpful. They are well trained and will listen to you. They have great empathy and can help you to realize the power you have within to make positive changes and live your life effectively and satisfyingly.

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