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Catholic Family Services of Durham

Catholic Family Services of Durham

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2.0 Google Review
115 Simcoe St S, Oshawa, Ontario, L1H 4G7, Canada
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Feb 15, 2018
For the most part the people here seem friendly. But, it wasn't as good a service as I was led to believe. Firstly I was sent under the pretense that this was a FREE service, not so! Also I arrived a little after 9 am on a walk in basis, fine. Waited until 10 to see intake, Ok, after a quick meeting it was determined that counselling was available........then the soft sell. A $40 fee for the service was being requested, I didnt have it but pretty much felt obligated to pay $20, fine again. I was then returned to the waiting room at 10:15 and informed of my appt time ( 11 am. ) along with other clients who received their times as well. Well everyone seemed to be rolling in at their respective times ( even those who came upwards of an hour later than myself). Fine again. I sat for 25 mins after 11 when my ability to sit in one place had diminished, ( due to injuries and ADD). Plus watching the waiting room empty around me was disheartening. Although other clients would receive updates, I myself was not shown the same courtesy. The kicker was the worker who finally called at 11:26 more or less made it sound like I had walked out prematurely.......... I'm at a loss for any other words........... I don't know......... This was supposed to be an assessment as to whether I would have my children counseled here. I'll be looking elsewhere.

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Opening Hours

Mon:9 am - 5 pm
Tue:9 am - 8:30 pm
Wed:9 am - 5 pm
Thu:9 am - 5 pm
Fri:9 am - 5 pm