If you read the reviews of BPW, it seems their 1-star reviews go in-depth as to what the issue was.
Truly unfortunate.
As my issue reflects the same. While everyone is cordial, limited experience and lack of professionalism show quickly within the company.
Multiple emails are lost, go unanswered, or are responded to by others that are not part of the specific program. (All the while accounting charges you for all emails sent back and forth much like a law firm.)
When emails get lost or not responded to in a timely manner they then push back physical access times for the parties by days and even weeks due to response time.
This has resulted in the child having less interaction and even less access than what the judge had originally placed in the court order. It's truly remarkable what this office can unsuccessfully accomplish. Then take no ownership whatsoever.
Money is one thing and can be made, it's the time lost with your child/children that will we/I will never get back solely due to this company. I don't wish that for anyone.
Further, the office has now restructured departments, lost funding, or has done so poorly, BPW can no longer manage certain aspects of its business. This is all under the current ownership/management resulting in having to cut programs altogether.
This makes complete sense, looking at their online reputation in the last 8 months and poor service.
There are a few other companies in the area and I'll be trying them out. Sincerely wish that I would have been using Brayden Supervision the entire time.
These consistently poor reviews are a true reflection of the company's quality of service.
The good reviews have no written review left or two sentences that are probably from the company's friends, family, or employees intended to deceive the public.
