Lori Kay

I was referred to Lori through my Employee Assistance Program. I would not recommend this counsellor. She advised me to increase the dose of my antidepressant medication from 10mg to 30mg after my 2nd visit. I started having severe headaches and manic episodes. I then visited my doctor because I was concerned. She told me that a psychologist should have never advised me to change the dose of my medication. Also she lacks the compassion and empathy needed when dealing with anxiety/depression. I was in the middle of communicating a situation that was giving me anxiety, right in the middle of my sentence she cut me off and said "we have to stop for this week because the session time is up". I understand the time limits, I just wanted to finish my train of thought. I was kind of taken a back, considering I was paying $125 for 50 minutes. My Employee Assistance Program found me another counsellor because they said this wasn't the first time an employee had a negative experience with Lori. I am happy to say that I found another counsellor and it ended up being a very positive experience. I just wanted to write a review in hopes that I can save another person the stress.

Avoid this lady she is useless. Tried to book with her. She refused to see me due to me seeing a free counseling group at a local church. She said it is a conflict of interest. Trying to get help but after talking to her for a few minutes I decided to not seek help at all since if its gonna be this difficult what's the point.........

I went in for a one-time appointment. She referred to me as an addict when she found out I smoke pot, acted condescending ("Why are you upset? :( " "Because you're refusing to let me leave??"), and would not let me leave unless it was with police due to my suicidal thoughts. I physically could not leave until my boyfriend picked me up, despite telling her I had already been dealing with the thoughts for years and WAS NOT GOING TO DO ANYTHING. Anyone WITHOUT a medical license knows that the surest way to ensure a person with anxiety never wants to interact with you, is by telling them you're going to force them to do something they don't want to. How she has a license is beyond me. Reported her, and also had to leave this review because God forbid she get ANOTHER suicidal patient.