*Update*
After I posted my review, I was contacted by Dr. Paul Kelly and offered exceptional customer service. I was reimbursed and re-booked at no charge with another therapist he felt would be best suited to my needs, following a brief conversation. At this point, I'm impressed rather than disappointed.
Original review:
The $200 fee for an introductory appointment, essentially a consultation as there wasn't any treatment, is too high. Although my therapist was a good listener, the hour was occupied by me sharing what my circumstances are, and her listening. I think an introductory consultation should have a lower rate attached to the service as there wasn't any treatment involved. Also, I didn't receive any follow-up communication.