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Thunder Bay District Health Unit

Thunder Bay District Health Unit

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3.9 Google Review
999 Balmoral St, Thunder Bay, Ontario, P7B 6E7, Canada
(807) 625-5900 www.tbdhu.com
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Google Reviews

Refresh Reviews 3.9


Jun 12, 2018
I've been coming here for 9 years. The past year the ladies have been snobby and rude to me (ladoes that work reception). They always act like they do not want to be here. Today one of them huffed constantly while I was going up to the desk, and after I filled out my clip board to see the doctor. I have tried several times to come here over 1 simple issue that I was told I could call to switch my meds if needed. Of course that wasnt possible. Now I'm hours late for work and still waiting for this "doctor" that is brand new. I get that it is their first day on the job but I missed out on almost a full shift of work today over this. This is unacceptable. The place closes in 20 minutes and still waiting so I can be on my medication I've been trying to get back on for 3 months. And of course they blamed the situation on the "new doctor". I actually got in with one of the older doctors. I get the wait time but it's the receptionists here that are snobby and rude.

Nov 28, 2016
They have always been very helpful whenever I have called and had questions. Even redirecting me politely when I've had the wrong department. The website is a wealth of information. Easy to navigate. Love the social media updates! Good job!!

Feb 17, 2018
I found it to be a pleasant experience everyone was friendly

Nov 28, 2016
The staff at the TBDHU is knowledgeable and friendly. They go out of their way to ensure that the public is informed, comfortable and cared for.

Aug 31, 2017
Very rude and make you feel like you are stupid

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Opening Hours

Mon:8:30 am - 4:30 pm
Tue:8:30 am - 4:30 pm
Wed:8:30 am - 4:30 pm
Thu:8:30 am - 4:30 pm
Fri:8:30 am - 4:30 pm Open Today

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