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Canadian Hearing Society

Canadian Hearing Society

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3.7 Google Review
271 Spadina Rd, Toronto, Ontario, M5R 2V3, Canada
(866) 518-0000 www.chs.ca
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Refresh Reviews 3.7


Feb 27, 2019
I've seen Jamie twice over the years and he has been delightful, clear, open to questions, and not at all pushy with selling me musician earplugs. I was self-motivated to get them, and he made it easy and answered all of my questions. .

Nov 24, 2018
Hearing aids can be returned for a refund within 90 days I was told at my first visit. At the second visit when I was ready to order I was told $390 would be deducted from any refund. Had I known I would not have wasted a half-day getting there, meeting the technician, and so on. It's as easy to say refund-less-$390 as it is to say refund. I felt baited. I hope the Canadian Hearing Society is more frank with others than it was with me.

Sep 29, 2018
The new "streamlined" system is 3 steps backwards. One phone number for all CHS locations just simply means cutbacks. It was easier to call the Toronto location directly; now, someone in Thunder Bay answers my call, tells me the people in Toronto will call me back as soon as possible, then it's a two day wait. While I'm happy to receive the service from my audiologist, CHS as a company has changed so much, and a lot of it isn't good.

Oct 18, 2017
My Mom has had great difficulty hearing phone conversations for a number of years now, even with a hearing aid. I called looking for a VCO phone, which I regretfully figured was the last step to take if she was ever going to talk on the phone again. (texting with a third party operator) I spoke with Alex and he suggested before going that route to try their Alto+ phone because it was much louder than the one Mom currently had. We ordered it and it arrived in 2 days....and what a godsend! My 80 yo mother can now hear conversations easily and clearly, and WITHOUT her hearing aid! So happy we called and a big thank you to Alex!!

Feb 19, 2018
👎👎 I never will go back to CHS ever again! Also CHS is downsizing. Many employees are always laid off. Their service is very poor.

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