CanWest Movers Edmonton

I hired a 3 man crew to move across town. They showed up on time, from there it was down hill. Arrived smelling of weed and then one of the three proceeded to tell me that there is a desired pace that they are expected to work. They are young and fit so if I throw them a little "something something" (cash) under the table, they'll work really fast. If I don't they'll work slow (which in turn will run up the bill). Nothing like a little EXTORTION to start the day!! I chose to ignore the request and play dumb. Once they started working I called their office and explained what had happened and requested a Supervisor come out at the end of the day (never did happen) to do the billing but not to do anything in the mean time as I did not want my belongings damaged. About 3/4 of the way through the day the same individual that mentioned the cash deal suggested that we "stop the clock" right now and that I can just pay them cash for the remainder of the day so I can save some money. I declined and once again called the office to explain what had happened. the response was a shocked and apologetic one however I feel it was more drama than sincerity. The boxes were all labelled as well as the rooms that they were to be taken to but at the end of the day they were scattered throughout the house. At the end of the day when I explained to the guys that I was not going to tip them as I don't appreciate someone trying to extort money out of me the employee that had suggested the "work fast for cash" scheme totally lost his mind and was yelling, screaming, swearing, in my front yard. He even tried to adjust the bill and add additional time onto the bill to account for the faster pace they apparently worked. he then accused me of going back on my word as he felt I agreed to pay them extra cash. He went to his truck threw his paperwork in and then drove like a lunatic through my residential neighborhood and continuing to yell and scream as he drove away. I called the owner again and when he returned my call he told me that the worker was being given some "time off" for his behavior. Let me see, extortion, theft from your company, and wreckless driving equals "time off"? Wow, next time I'll pay for a respectable company. Not a company I would recommend!

i booked this company probably three weeks in advance of my move on Nov 22/2013. when i phoned to confirm the booking - five days before the moving day - there was no answer. when i phoned again the next day and still got no answer (not even a prompt for voicemail), i began to get a bit anxious. that’s when i realized i needed to cover my a$$ and book with another moving company, which i did. on the day before the move, with two companies booked (one that i couldn’t reach by telephone and the other confirmed by email), the choice was easy. but when i attempted the not-so-nice courtesy cancellation call, instead of no answer, i got one of those automated messages that the number was no longer in service. awesome. i was secretly hoping both trucks would show up on moving day; i was eager to give C.M. an earful. but only the second company showed up. almost a week later, and with my move complete, i still have no idea what happened with Careful Movers. as of today the website is still up but both edmonton and calgary numbers are disconnected, so whether they went out of business or what, i have no idea. if this is the case, i would’ve appreciated a courtesy call explaining the situation, rather than complete customer abandonment. if they still exist, i don’t wish them any success.