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Canadian National Van Lines Inc.

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5.0 1 review

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10201 Jasper Ave #Enbridge Tower, Edmonton, Alberta, T5J 3R8, Canada

(877) 642-1933 www.canadiannationalvanlines.com

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Reviews

Syed

Jun 2, 2022

Surrey to Brampton move

My family moves this past March from Surrey, BC to Brampton in Ontario. I was offered a job in Ontario and we moved. We had our stuff picked up and packed and stored until delivery late May where we could find a house. I worked with Courtney, and I was very happy with her approach and her attention to everything. Had an inventory list filled out and got a quote. The final price was very close to the quote which was my biggest worry. I was also very happy with the overall service. Didn’t have any major damage and although the couch didn’t fit through the front door, the crew managed to go around the house and deliver it through the backyard door. I am not the one to post reviews, but I felt like this company deserved it as they did a very good service.

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Thomas Fu

Apr 15, 2019

I liked the initial contact person at Canadian National Van Lines as well as the price per pound and the services offered. The coordinator (Courtney) sounded very knowledgeable and he answered all my questions without complaint. I was moving from Regina to Vancouver and the set up was good. Adjusting the box count and furniture list was easy. Also, the quote was spot-on. The crew that unloaded me here was fast and courteous. They were fantastic and did anything and everything I said because I always know exactly where I want everything, and that went smoothly. We didnâ€™t have any major damages. A few plates from the boxes were damaged and my big chefâ€™s knife punctured one of the boxes and created some damage to another box (I guess a bit my fault â€“ I should have left the damn thing behind). But asides from this no big or major complaints. I wasnâ€™t surprised at the final destination with extra fees and the fees that we discussed with Courtney were the same at delivery. Great thanks to Courtney as she was always there for me from start to finish.

Jesse Runciman

Jun 11, 2019

I recently used this moving company from Toronto to Thunder Bay . It was by far one of the worst experiences Iâ€™ve ever had. These guys are by far one of the worst moving companies you could go with. They are extremely unprofessional and they absolutely destroyed my furniture. My living room entertainment unit was broken into about ten pieces and left on my lawn. The movers admitted they packed it incorrectly and then when a claim was filed they did nothing. The damages surpassed over 3000 dollars and this company did absolutely nothing to resolve the issue. I would highly advise against hiring these guys. Instead spend a bit more money and go with someone reputable.

DouubleTaap

May 6, 2019

Hired these clowns to deliver 10 boxes + other belongings to my new residence. They lost 4 boxes and refused to compensate any of it. I also specifically told them NOT to include any wrapping/tapping/other protections as I had already done that to my belongings before the move. They included a bunch of ridiculous charges for extra taping, bubble wrap, and other wrapping despite this. My final price was nearly double what was originally agreed upon. Also, they will only send you the final price after they already have all of your belongings, basically holding it hostage until you pay. Stay away from this scam company and its shady employees. They will lose, break, and steal your things, and will not compensate you for any of it.

Hamza TOUGUI

Mar 13, 2019

Worst experience ever. moved from NB to ON. To start, the actual weight was less than the quoted (Paid) one and of course they will never refund you. The difference was arround 350 Lbs. at the delivery, I found many items damaged (Dining table, Bed, dresser, freezer, dishes...). Also, I paid for the assembly of the bed, the guy didn't know how to do it and he couldn't find the screws (They were lost). he told me maybe they are on other boxes if you find them please call the company and they will send someone otherwise, please make a claim along with the damaged items. 2 days after, I found them on a small zip bag, so I assembled the bed by myself and when I called the company for a refund, they said the service was completed successfully and if I'm satisfied I can do a claim. I sent the claim with all the required pictures and information. it took almost 2 months to get a response. at the end, they gave me $50 for all the damaged items, delays and the assembly fees. I've sent many claims after that, but no one is responding

cassandra howse

May 24, 2019

So basically you took the 500$ deposit from my credit card and I have never heard from you again? My emails get sent back to me. According to a lot of people I spoke to this is fraud. You have given me nono dat no specific instructions just took my money and disappeared! No one will answer a email and then send them back to me.as undeliverable? What's going on!!!!!!!! I saved and save to be able toto afford this move!! You don't just take.money for a service and.not give that service!!!! It's illeagl! A scam! And fraud! I want my deposit back or I want some answers!

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