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My American Movers

My American Movers

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4.3 Google Review
16644 Roscoe Blvd, Los Angeles, California, 91406, United States
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Refresh Reviews 4.3


Mar 19, 2018
I WILL NEVER RECOMMEND THIS COMPANY TO ANYONE- The are LIARS and the Manager told them to leave because of their mistake. I WAS LEFT ON MY PORCH WITH NO MOVERS AND NO ONE TO CALL. A sales rep named Jacoby gave me a rate of $110 per hour for 6 hours, The price was a little high, so he said "let me speak to my supervisor and see what I can do". He cam back to the phone and said how does $550 sound? I said great. When the mover got to my house the $550 quote was only for 5 hours not 6 which means they never gave me a deal, they only took off one hour. When I let the movers know, the called their head manager, she begins arguing with me on the phone at 8:00 am in the morning saying, I don;t know what to tell you, you will need to pay for it. I gave the mover back the phone and went in my room to get my phone to pull up my email. When I returned, the movers were getting in the truck and said, My manager told us to leave. I was devastated. It was a Sunday and I have no one to call. I was astonished by their customer service. If this is how they handle an internal issue, I WOULD NEVER RECOMMEND AND NON TRUST WORTHY COMPANY LIKE THE AMERICAN MOVERS... NEVER! I have called to speak to someone about my $100 deposit and keep being pit on hold. So i have to dispute the fee with my CC company. So unprofessional.

Nov 6, 2017
It was amazing to work with My American Movers. Moving team were amazing- moved everything quickly and efficiently with a smile on their face. We had about 2x more boxes than expected and they accommodated us. They even went over our allotted time, and wrapped additional furniture at no extra charge. I would definitely recommend this company to friends and family. Thank you again!

Nov 13, 2017
They were awesome. They were soooo flexible with our schedule--shifting days and times at the last minute. Super efficient, arrived exactly on time and never seemed to take a break. I never had any doubt my belongings were being handled safely. They are also just amazingly friendly people. I would STRONGLY recommend them to anyone needing movers!

Nov 20, 2017
Very professional moving service from end to finish. He was very thorough and helpful in addressing all my concerns. Everything worked out as promised. The movers were very courteous and respectful and they worked very efficiently to ensure that all my items were handled carefully. I would definitely recommend this service to anyone!

Mar 19, 2018
My Wife Hired these movers for March 11, 2018. They said they gave her a good rate but really they took off an hour. When my wife realized it, they called the manager and she disrespected my wife on the phone. THEN, the manager told the movers to leave! They Left! WORST CUSTOMER SERVICE EVER!!!

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