Bekins Moving and Storage (Canada) Ltd.

Moving during Covid: Yikes! What terrible timing. I can't say enough about the excellent service provided to us by Bekins Moving and Storage out of Kelowna. We were out of country when Covid hit and were unable to attend the process in person. Shannon from Bekins met our realtor and provided an estimate which was very close to what we expected. The office was extremely accommodating and quick to respond to my questions and concerns of which there were many given the timing of the move. For various reasons relating to the pandemic we had to make changes to both the packing and moving dates and to the delivery dates. No problem! Everyone was polite, helpful, efficient, and accommodating - Shannon, Dawn in the office, Les, the dispatcher and Goeff, the driver and boss of the delivery crew and the members of the delivery crew themselves as they unloaded our belongings for us once we made it to Vancouver Island. This company is professional, efficient and excellent value for the money. I hope we don't have to move for a very long time but if we do we will definitely call Bekins. I can recommend Bekins Moving and Storage without reservation.

When Skip came into quote our place - I asked him to quote with everything in our home. I knew that I would be taking a few loads on our own - but I wanted the worst case scenario. He seemed detailed and was nice at the time. He said he went high. Yes high, twice as much as the other companies that were quoting. I felt he was more detailed and actually used a computer to record the items. I had also heard great reviews about Bekins. So I went with them. Once we confirmed we were using Bekins - Skip's responses we just short. I asked him the size of truck he was sending - he said 5 ton. He also said they would bring me seven wardrobes. We took multiple SUV loads as well we rented a 15ft U haul for one trip and took two loads in a 9 foot U haul van. So... you would think my items would fit in the truck he was sending. Nope, we had to give away stuff last minute and fill our SUV full. Also they only brought 2 wardrobes and had to sent for more. The movers themselves were nice and polite. However, my favourite Pottery Barn lamp was broken. Lol, the mover said it was already broken. It was the concrete base to weight the floor lamp - it was completely broken - crumbly mess. So it was already broken - a crumbly mess - you would think in my bedroom where it was standing and even where he wrapped it - there would be bits of concrete. Nope - nothing. Also our garage fridge ended up with a dent. Which I didn't see as the lighting in our new garage was dim. When the new lights went in, I could see the dent. Oh, I almost forgot, I have a white slip cover sofa. Thank goodness it is a slip cover sofa - so I could wash it. Everything was supposed to be wrapped. Black hand prints everywhere. Bottom line, I would not use or recommend Bekins. I didn't complain to the company about the lamp and freezer as I felt it might be held against the mover himself. You just had that feeling if they had a claim it might not be good for them.

Move was great they were fast and friendly. Only thing was I had a quote for 6 hours and 3 guys. All said and done it took them just under 5 hours and it cost more than the quote

Got me exactly what I need quickly at the right price.

Excellent movers. Has storage too. Good people to deal with.