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Quick & Careful Moving

Quick & Careful Moving

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1.0 Google Review
8696 Granville Ave, Richmond, British Columbia, V6Y 1P6, Canada
(604) 683-8008 quickandcareful.com
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Sep 30, 2016
I wish I could give quick & careful moving 0 stars. Please never give these people your money. I wish I had done more research before I made the decision to give galaxy moving & storage/quick & careful moving moving a call. I decided to give these guys a shot because I needed to have our furniture picked up on one day, stored, then redelivered three days later. The pick up wasn't too bad, as they only broke one thing, an electric heater. The redelivery/storage was much worse. The movers damaged our sofa, completely ruined our coffee table, scuffed up our walls and banged up a computer chair. They noticed that our sofa was damaged so they took pictures and told us that they would give us a call the following Monday. Lie. After days of waiting, we called them back, multiple times. Never heard back from them. We decided to try and reach quick and careful as they told us that they were "the same company" and that one handled storage, and the other moving (or something to that effect). We were told to email them, and we did. Once again, we hear nothing back. When we were lucky enough to reach someone, they said "I'm so sorry, we'll email you immediately". Another lie. I decided to call once again, and this time, try to reach a manager/supervisor. The guy that answered said he was one, and when I told him my problem, he told me to email a completely different email than the one I was previously given. So once again, like an idiot, I try to get some sort of response to no avail. It is clear to me that these guys are a bunch of unprofessional, money hungry liars, who will avoid you at all costs if you try to get some sort of reimbursement from them (due to their terrible quality services). TL;DR - They will take your money, damage your things, then avoid you at all costs so they don't have to correct their mistakes.

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