Foster's Moving and Storage - Movers - Victoria, BC - VerView
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Foster's Moving and Storage

Foster's Moving and Storage

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4.3 Google Review
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988 Goldstream Ave, Victoria, British Columbia, V9B 2Y4, Canada
(250) 418-0418 www.fostersmoving.com
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Refresh Reviews 4.3
Apr 22, 2019
Foster's did a great job with my move! I was moving from Vancouver to Victoria, and their quoted price was comparable to other companies I talked to. I needed to move a large stone sculpture, and while other companies were a bit unsure about it Foster's suggested I have a custom crate built and explained how they planned to deal with the piece. The move went very smoothly, and my statue (as well as my furniture) arrived safely! I had a great experience with the movers themselves, as well as the office staff. I would definitely recommend them to anyone, especially if you have an unusual or delicate element to your move.
May 14, 2019
Foster's moved me this weekend. 3 strong guys in a huge truck showed up and they worked hard! Moving sucks but these guys knew what they were doing and I could not have done it without them. Price was as discussed in advance and nothing was broken on the other end. We also had some laughs and it was an all around good experience. Highly recommend.
Dec 3, 2018
I have never had a move go so smoothly! Andrew and his crew were amazing. They worked so quickly, were very careful and respectful of the delicate items and were very professional. They were friendly and pleasant to deal with thought the process. They made the day go off without a hitch! I would highly recommend this team!
Dec 5, 2018
Overpriced & mediocre. - They offered to come at 7 am because Andrew said they prefer to start early. Honestly this is super early for us but we agreed. Okay, we got up at 6 am and prepared. 7 am - nobody came. 7:05 we call and we got an automatic answer that they're closed. And they even don't have a voicemail, so at this point we have no idea how to contact them. 7:15 we called and still the same "we're closed". Finally Andrew called and said they were going to come soon (we waited at least half an hour with no apologies from those guys when they arrived). So keep in mind if anything they just won't take your call and you won't be able to leave a voicemail because they don't have any. - One of those 2 guys did not take his shoes off despite we asked to. It was a rainy day, and he just kept walking inside the house in his shoes (including our freshly cleaned beige carpet) and he even walked on the new pads in his shoes while wrapping the furniture making the pads wet and dirty. - Wrapping was not done professionally at all. They just did not use the scotch properly and as a result the pads were not fixed properly. This made some parts of the pads dirty and wet as they were trailing. - Guys who came to do the moving knew nothing about the second part of the task (moving some items from one storage unit to another unit) that came as a big surprise for them despite my family member did all the photos in advance to show and tell Andrew all about that -> miscommunication between team members. - 25 minutes after they left we wrote an email to Andrew saying we were waiting for the invoice. But Andrew did not send the invoice right away or even the same day. Instead he invoiced DAYS later and OVER billed more than $100+. They came at 7:30 or later and they left the storage facility at 12:20 (so 4h 50 min in total, max) and he billed 6 HOURS. When we asked why, he said that they charge the travel time before and after!!! BEWARE. And still invoiced 5,5 hours.
Mar 26, 2019
We recently had a terrible house moving experience with Foster's Moving&Storage. List of a few reasons below: 1. Scheduled appt at 9am, actual arrival time is 9:35am, no call for late arrival. 2. Disconnection between sales(people did the estimate prior the move) and mover. We requested wardrobe box for moving, mover arrived with no awareness of it, and no preparation. 3. Movers have no tools, we have to search through our own packed boxes for a screw driver to un-assemble furnitures, completely wasted of time. 4. Movers have poor knowledge about moving large furnitures, they did not plan or measure the sizes, insisted on we remove the door when they realized the sofa was difficult to pass the door, which problem was later solved by removing the feets (using our own screw driver). 5. Movers lay some furnitures without any cover/protection directly on the lawn in front our house, the furnitures had minor damages and lots of dirty. 6. Movers took lunch break about 40 minutes without informing us, which kept us wondering that they may not know the address of the new home; We waited long time and had to call their office to find out the reason why they were not here, and later learnt that they were taken lunch break. 7. Ironically they included their lunch time into the total hours of the their moving time which was already inflated by their slow pace, missing tools, and poor knowledge about moving large furniture. Overall, it was a very bad moving experience with Foster's moving & Storage. We wanted to award business to our local neighborhood company, however it turned to be very disappointing, they did not deserve our trust, we won't recommend their business to anyone.

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