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Changing Places

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2.3 Google Review

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3359 Salsbury Way, Victoria, British Columbia, V8X 1A8, Canada

(250) 721-4490 changingplaces.ca

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Mathieu Powell

Sep 6, 2017

I've worked with Jane and her clients numerous times and she always puts her heart into serving her clients. I'd recommend Jane anytime.

Ruth Rogers

Apr 20, 2017

I am sorry I let this woman in my house. I hired because I am a disabled senior and needed help to downsize and move. I felt belittled and humilated throughout our first and only session that is, until I collected myself and got mad. I think she must have thought that because I have mobility and pain issues, I was also an idiot. She mocked my possessions. She tried to grab a beautifully embroidered pouch my mother made to hold pictures of my dog calling it "a dirty old rag". She refused to follow instructions as to where to place sorted boxes. She unpacked boxes that I had previously sorted and left me to repack them. She snorted at virtually every item of my clothing she touched and ridiculed the rest. At the end of this sorting she offered me unsolicited fashion advice and told me I needed to "start dressing for my age. By the end of the session I was almost in tears. In my opinion this woman has a bit of a mean streak. She seemed to enjoy being critical of me and my possessions. She seemed to me to be the sort of person who builds herself up by knocking others down. That's my opinion anyway. And, like the fellow before me, I am unable to locate a number of items I was setting aside for WIN. This woman is not professional in my opinion. In fact, she was just plain rude. I am able to speak up for myself and fired her. I pity anyone who might fall victim to her bullying. There are other downsizers in Victoria. Choose wisely.

David Bird

Jul 7, 2015

My experience with Changing Places Vancouver was horrendous and the point of the post is to warn people about this company. They are taking advantage of people who have to deal with aging parents estates. They removed easily 10K plus of household goods/antiques etc...So far my big return has been $180. They tell you they’ll work with you to remove household items and get you the best price...what a joke!!! The last stage of my parent’s move-out consisted of the big furniture that was left to stage the sale of the house. This furniture was Danish mid-modern in beautiful condition which when they took it to the auction house they normally used to find it was going out of business, rather than phone me for new instruction, they donated it to charity...or so they say...no proof of that. You would think that after dealing with the household goods since February to June, they would have developed and plan and had some alternatives for these types of situations. Well apparently not, there is no project management here...you'd be better off giving everything to relatives or selling it yourself with a garage sale and then just hire some movers to take what’s left over to the dump or charity...because at over 8K for their services you would be way better off and know where exactly your stuff went!

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