Premiere Van Lines Moving Company

We were happy your crew showed up on time, were extremely pleasant to deal with, behaved in a professional manner and were very careful with our furniture. Also there was no damage to anything including walls. We couldn't be happier with the move out and then ultimately the move in. An all around pleasant experience.

OI moved over a two-day period. The movers on my 24 May move (Lance, James, Kevin) did a phenomenal job. Extremely professional, and committed to customer service. The men who moved my piano on the 25th (Thomas, Paul) are artists in the trade.

Would not recommend this company what so ever. Customer service was great in the initial stages of getting set up and picking up my belongings. My move was from Winnipeg to Calgary. Once I arrived in Calgary I was told the driver for the moving company would be in contact with me the day before they arrived to let me know what time I could expect them. I did not receive a call so I contacted head office by email. They then called me back stating that the truck had broken down on the highway and wouldn't be able to deliver my belongings for another 4 days. After inquiring the whereabouts of my belongings and where the truck had broken down, no one could give me an answer which I ultimately found out later that this was because the truck did not break down.. they had just forgotten my belongings in Winnipeg but would not own up to it. Customer service was absolutely awful at this point and told me that I was being too demanding. Finally I was told that my belongings would be delivered two days later. That day the driver contacted me saying they would be there in a half hour but once they showed up, they had the wrong order and didn't come back until 4 hours later. No apologies were made at all throughout this whole process and the company still has not returned 2 messages I have left them after this whole disaster.Would not recommend this company what so ever. Customer service was great in the initial stages of getting set up and picking up my belongings. My move was from Winnipeg to Calgary. Once I arrived in Calgary I was told the driver for the moving company would be in contact with me the day before they arrived to let me know what time I could expect them. I did not receive a call so I contacted head office by email. They then called me back stating that the truck had broken down on the highway and wouldn't be able to deliver my belongings for another 4 days. After inquiring the whereabouts of my belongings and where the truck had broken down, no one could give me an answer which I ultimately found out later that this was because the truck did not break down.. they had just forgotten my belongings in Winnipeg but would not own up to it. Customer service was absolutely awful at this point and told me that I was being too demanding. Finally I was told that my belongings would be delivered two days later. That day the driver contacted me saying they would be there in a half hour but once they showed up, they had the wrong order and didn't come back until 4 hours later. No apologies were made at all throughout this whole process and the company still has not returned 2 messages I have left them after this whole disaster.

Great group of workers,,can't say that about the office part of it tho,,need new management,,papers get lost,,takes for ever to get anything done up front,,

Our move went very smoothly! The guys were very professional and super friendly! We highly recommend them. We were very Happy with Ken and James hard work!