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North American Van Lines

North American Van Lines

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75 Pine Tree Industrial Pkwy #300, Portland, Maine, 04102, United States
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Jun 28, 2017
I moved from Montana to Maine. I had a great experience on the Montana side. On the Maine side they showed up more than 1hour late. The driver spent his time on the phone making personal calls for his vacation the next day. Boxes were all clearly labelled and color coded for basement, main floor, and garage. This was all reviewed with them, but even after multiple reminders they did not follow instructions. There was a blue print of where furniture should be placed and that was completely ignored. In the end they just started putting everything in the garage. After breaking not just the light but light fixture in the entry way, they tried to convince us not to come a claim. Multiple items broken, I have at least one box that is not mine. I made 4 phone calls before getting a response that they will do nothing. I guess my big mistake was paying up front. They do not take any responsibility for the movers and do not follow up timely. Find a different company!

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